Product Analyst II (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

Reporting to the Manager, Product, the Product Analyst II will support the Payment Accuracy team while collaborating with a scrum team to support the capabilities and features of our Payment Accuracy product. The ideal candidate has a technical background in data analytics, data modeling, and driving data-driven decisions. The Product Analyst II will proactively look at data within our product and across Availity and use it to drive strategic insights into the capabilities we want to build.

Sponsorship, in any form, is not available for this position.

Why do you want to work for this team:

• This is a great opportunity to step in on the ground floor of a new vertical within Availity and contribute to solving pain points between payers and providers that will result in accurate and on time payments and more transparency in the workflow. 

• This team is highly collaborative and constantly engages with each other both on team and individual efforts to ensure project execution and team success.

• The team is highly visible and has many opportunities to be part of discovery and driving innovation and vision through to final product in a structured way. 

To be qualified for this position, you:

• Have 2-3 years related experience in Product, Business System Analyst, or Data Analyst role within the healthcare space.

• Have a bachelor’s degree or a combination of education and experience in lieu of degree.

• Have experience gathering and developing functional and technical requirements.

• Have strong expertise on data analytics and data modeling. You have worked with an analytics product and can drive business insights and decisions through data.

• Highly proficient and skilled with SQL and/or Python.

• Have experience working with business intelligence tools such as Tableau and Power BI.

• Are highly proficient in Excel.

• Have excellent communication - be able to speak on both a business and technical level and interact professionally with a diverse group, executives, managers, and subject matter experts.

• Have Jira/Rally, Confluence experience.

• Have experience working in an Agile environment.

What will set you apart:

• You can establish and maintain effective working relationships, supporting internal and external business partners.

• You have experience working in healthcare technology product organizations, payers, or providers.

• You have experience with machine learning and predictive modeling.

• You are flexible and embrace change.

What you will be doing: 

• Providing Strategic Insights: Proactively conduct independent research to provide strategic recommendations that align with the Availity Payment Accuracy strategy, including identifying strengths/weaknesses and analyzing customer needs to inform the roadmap.

• Data Analysis: Understanding data workflows, analyzing complex data within the Payment Accuracy product and using it to inform decision-making. Using statistical tools to interpret data sets and identify trends or patterns.

• Requirements Gathering: Gathering and analyzing complex business/functional/technical requirements and supporting the development of use cases.

• Cross-Functional Collaboration: Working with technology and other product teams to research, interpret, define, and document solutions for new and existing products, new features, and support issues. Collaborating with scrum team on daily activities to clarify requirements, answer questions, remove barriers.

• Business Intelligence: Utilizing analytics tools (e.g., SQL, Excel, Tableau) for data manipulation and visualization.

Availity culture and benefits:

• Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”!

• Culture is important to us and there are many ways for you to make your mark here!

• We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in.

• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!

• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!

• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.

• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.

• Interested in furthering your education? We offer education reimbursement!

• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.

• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:
• Recruiter resume review
• Manager resume review
• Recruiter video screen

• Technical panel video interview
• Manager video interview

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers