Office location: Cambridge, UK – This position offers flexible working options, including predominantly remote work. However, applicants should be based (or be willing to relocate) within a comfortable commuting distance of our office to attend onsite as required.
Are you a data-driven problem solver who is keen on protecting fair play and improving the player experience in MMO games?
As a Product Analyst focused on anti-cheating at Jagex, you’ll play a vital role in safeguarding the integrity of our games by helping us understand and combat cheating, botting, and gold farming. Working as part of our Anti-Cheat team, you’ll use data to uncover player behaviours, identify emerging threats, and develop insights that help shape detection systems and preventative measures.
This is an exciting opportunity to combine analytical expertise with game knowledge, working alongside Product, Data Science, Game Analytics, and Engineering teams to protect millions of players and ensure our game worlds remain healthy, balanced, and fair.
What you'll be doing:
- Support the day-to-day operation of the Anti-Cheat team, helping ensure key KPIs, SLAs, and player sentiment remain on track.
- Analyse large datasets to identify suspicious behaviours, botting activity, and gold farming trends.
- Work closely with Game Analytics, Data Science, and Product teams to develop effective anti-cheat strategies and deterrents.
- Translate complex datasets into clear insights and practical recommendations that improve game integrity.
- Support the development and enhancement of game telemetry by partnering with Engineering and Design teams.
- Collaborate with central Data teams to define reporting requirements and improve data products.
- Build a deep understanding of game systems, player behaviours, and telemetry to improve the effectiveness of anti-cheat initiatives.
- Communicate findings clearly to technical and non-technical stakeholders, helping drive informed decision-making across the business.
What we're looking for:
- Experience querying and analysing data using SQL, with a strong understanding of data cleansing techniques.
- A demonstrable understanding of video game player behaviours, particularly in MMORPGs and preferably in Old School RuneScape and/or RuneScape.
- Familiarity with modern data platforms and architectures such as AWS, Snowflake, and OLAP technologies.
- Experience creating reports and visualisations using tools such as Tableau, Power BI, or similar.
- Strong analytical skills with the ability to identify patterns, trends, and anomalies within large datasets.
- Excellent communication skills with the ability to present technical findings in a clear, accessible way.
- A proactive approach to problem-solving and a passion for using data to improve player experiences.
What we offer:
When you join Jagex you can look forward to a generous Perks & Benefits package including:
- Private Healthcare, including Dental Plan.
- Minimum 6% Pension contributions.
- Employee Assistance Programme & onsite Counselling.
- Life Insurance.
- Discretionary annual performance bonus.
- Enhanced family leave policies from day 1.
- Flexible working hours.
- 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!
Inclusion & Accessibility Statement
We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability.
If you require any reasonable adjustments to support you during the recruitment process, please let us know when you’re invited to interview.
Right to Work Statement
This role is only open to applicants who have the permanent right to work in the UK. We are unable to provide or take over visa sponsorship for this position, either now or in the future. Applicants must therefore be able to demonstrate their ongoing eligibility to work in the UK without the need for employer sponsorship.
About Jagex:
We are Jagex: The RuneScape Company- home to one of gaming’s most enduring success stories. We create deep, community-powered games with worlds that evolve, inspire, and endure. Our flagship MMORPG franchise, RuneScape has welcomed over 300 million player accounts, inspiring generations of players across PC and mobile for 25 years.
As we begin our 26th year, we are accelerating our strategy to expand RuneScape into a broader ecosystem of forever games and connected experiences, grounded in a renewed commitment to integrity and fair play. This includes the reduction of monetisation mechanics, as well as the launch of RuneScape: DragonWilds into Steam Early Access in 2025 representing a major step in building a multi-genre future for the RuneScape universe. We remain focused on building enduring worlds, empowering player-led innovation, and laying the foundations for the boldest era in RuneScape’s history. For more information, visit www.jagex.com.
Headquartered in Cambridge, United Kingdom, We are home to passionate creators, storytellers, engineers, and even a few dreamers, all united by a single mission- to shape the future of online worlds and empower players to make them their own. We’re looking for people to join us who share our ambitions & values - We foster an inclusive workplace built on trust, autonomy, and a shared passion for creating experiences which inspire our communities. Our values guide everything we do: We Embrace Fellowship by collaborating and sharing openly. We Hone our Craft by always learning and improving; We Honour our Vows by being honest and transparent; We are our Customers’ Heroes by striving to understand our team & player needs, and We Seize The Day by making the most of every opportunity.
Join us. The next era of RuneScape - and the next chapter of Jagex: The RuneScape Company - starts now.
We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability.
If you require any reasonable adjustments to support you during the recruitment process, please let us know when you’re invited to interview.
Skills Required
- Querying and analysing data using SQL, including data cleansing techniques
- A demonstrable understanding of video game player behaviours, especially MMORPGs
- Familiarity with modern data platforms and architectures such as AWS, Snowflake, and OLAP technologies
- Experience creating reports and visualisations using Tableau, Power BI, or similar
- Strong analytical skills to identify patterns, trends, and anomalies within large datasets
- Excellent communication skills to present technical findings to technical and non-technical stakeholders
- Proactive problem-solving approach and passion for using data to improve player experiences
- Permanent right to work in the UK; employer cannot provide or transfer visa sponsorship
- Familiarity with Old School RuneScape and/or RuneScape
- Experience working with game telemetry and partnering with Engineering/Design teams
What We Do
A leader in creating deep and engaging forever games on PC, Console & Mobile that empower our communities. Jagex was founded in 2001 and is today one of the UK’s biggest and most respected video game developers and publishers. Famed for its flagship MMOs RuneScape and Old School RuneScape, Jagex has welcomed more than 300 million player accounts to its world and created a $1bn lifetime franchise revenue. Today the RuneScape franchise exists beyond running games in live operations; our titles are forever games that connect and inspire millions of players, with content and experiences both inside and outside of inexhaustible game worlds. Both RuneScape and Old School RuneScape, on PC and mobile, offer ever-evolving, highly-active worlds and our community-focused development ethos empowers players to have a real say in how each game is shaped. Jagex has added to its skill set with the acquisitions of Pipeworks and Gamepires in 2022, bringing our expertise to titles such as SCUM, helping to make SCUM a forever game. It also works with external partners on products such as Melvor Idle and This Means Warp; bringing these titles to new and existing audiences. Jagex employs more than 600 people at its Cambridge headquarters and around the world at Pipeworks in North America, and Gamepires in Europe. We’re always on the hunt for talented people to work across the business, to help the company to achieve its goals.
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