KKday is accelerating the world’s transition to a brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing a one-stop platform to meet all travellers’ needs.
KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities around the world. KKday has also stepped into the field of SaaS service (Rezio) and new OMO system (KKday Marketplace) to build up the business ecosystem.
You will play a key role in sustaining our relationships with Partners while ensuring Partners' product quality on KKday's platforms. The ideal candidate must thrive in a challenging and fast-paced environment where prioritizing and multi-tasking are the precedence.
Account Management
- Ensure their products (content, rates, and availability) is consistently optimized and competitive to maximize customer conversion
- Review products weekly and request BD to deal with suppliers
- Develop and sustain strong partner relationships by providing relevant data insights and superior consulting services to partners (operation management advice, marketing opportunities with KKday)
Destination
- Destination intelligence: Understand the industry and its developments - good knowledge of market trends, customer booking trends, partners’ rate structure, and pros and cons of competitors’ model
- Identify, prioritize on-trend products to push sales.
Internal Stakeholders
- Collaborate with BD team to acquire products according to the assigned area
- Work with Marketing Team to define marketing campaigns/promotions to maximize ROI (i.e Customer Acquisition, GMV, Profit Growth)
Others
- Report and analyze - follow the plan from line manager and/or top management, implement, and monitor KPI.
- Analyze and discuss trends, issues, and opportunities with the team
We would love to hear from you if…
- You have background in Tourism or E-commerce (ideally 1 year experience), team management (preferred) experience in the inventory team of an OTA or travel agency
- You have experience using Wechat app
- You are highly effective in communication and influencing skills with fluency in both English, Cantonese and Chinese
- You have exceptional client service skills and enjoy working with people
- You are data-driven, attention to detail
- You have high energy, positive, professional attitude; take pride in work product
- You have excellent written and verbal communication skills
- You have great teamwork skills, as well as individual initiative
- You have strong planning and organizational skills to balance and prioritize work
- You have strong demonstrated independence skills and the ability to spearhead initiatives & succeed in a fast pace, startup environment
- You are willing to roll up your sleeves and pitch in to help your colleagues when needed
- Fresh Graduates are welcome to apply
- You have a strong passion for travel
Top Skills
What We Do
KKday is a leading mobile-first e-commerce travel platform for local experiences with a strong presence across key Asia-Pacific markets. Our goal is to make travel more accessible, convenient, and safe for everyone.
Since 2014, we’ve pioneered the digitalization of tours, activities, and attractions and brought them to everyone’s fingertips. Now, travelers can search for, discover, and book experiences, anytime, anywhere.
KKday currently hosts over 30,000 products and services in more than 92 countries and 550 cities. Our website and mobile apps are multilingual, supporting both traditional and simplified Chinese, as well as English, Japanese, Korean, and many others.
Our success is built on innovation, a unique product portfolio, and digital-first capability—all made possible by our exceptional people. We’re still growing, so we’re always looking for talents who are passionate about building businesses, developing themselves, and improving consumers’ experiences.
We provide talents with the resources, scale, and autonomy to help run our operation. In KKday, our people have the opportunity to rotate across businesses, accelerate their career path, and make lasting impact on the travel industry in the region.
Visit kkday.com to find out more!
KKday Marketplace
Marketplace is a platform where KKday gathers high-quality travel suppliers from around the world to jointly provide travel services. Consumers can quickly search for various travel products, consult with merchants in real-time, and easily complete their orders. After becoming a Marketplace Merchant, you can easily open a store on the largest travel e-commerce platform in the world and use the platform's resource system to assist in your digital transformation by providing reservation control, product management, cash flow services and more. Just like open a store in a mall, join us right now!
marketplace.kkday.com
