Procurement - Support Specialist

Job Description:

Procurement Support Specialist

Hybrid working with up to 3 days per week working from home

Salford Quays, Manchester

Permanent

Salary £24K - £28K per annum

Fantastic benefits including generous pension scheme and healthcare

Full time 37.5 hours per week

We make health happen

Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

How you’ll help us make health happen:

The Procurement Support Specialist is a new role based in Manchester (Bupa Place) and will be required to provide the following support services:

• Advice and guidance to Procurement colleagues, internal stakeholders and external customers to navigate them through the Procurement process

• Maintain and suggest improvements using data and or feedback from our customers

• Monitor and validate Procurement data to ensure the most appropriate processes are followed and efficiently used across our Business Units

• Record and report all reported problems and issues encountered during procurement activity together with the resolution and follow-up actions.

• Provide support to suppliers in complying with contractual requirements, SLAs etc where requested

• Process and support general administrative duties – whilst ensuring accuracy

• Regularly build and distribute key KPI reports and produce monthly reports as agreed with the Procurement Leadership Team. 

• Ability to support regular sessions with senior Procurement leadership 

Qualifications, Training and Experience

The Procurement Support Specialist must have the following skills and experience:

• Two years experience of working in a customer service environment, preferably within a Procurement Team.

• Effective communication at all levels with good interpersonal skills

• The ability to create strong supporting relationships with Procurement colleagues and internal customers.

• A strong customer service ethic including the ability to influence our stakeholders in sometimes challenging circumstances

• Proven numeracy skills with attention to detail essential

• The ability to analyse data and use problem solving techniques to determine the best course of action

• The ability to manage your own workload to a consistently high standard and to promote teamwork with the wider Procurement function.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:
• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format please email: [email protected]

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