Lyra Technology Group is seeking a Procurement Specialist for one of our operating companies, Outsource Solutions Group. This person will play a pivotal role in procurement of needed technologies, working with vendors, and creating quotes for clients.
About Lyra…
Lyra Technology Group is a Private Equity-backed holding company that invests and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.
We made our first acquisition at the beginning of 2018. Today, we hold a controlling stake in over 70 companies around the world. Our companies employ over 3,000 team members, each led by its own management team.
GENERAL DESCRIPTION
The Procurement Specialist will report to the Operations Manager. The incumbent will be responsible for:
• Working with sales and service to ensure timely and accurate product quotes.
• Acquisition of product through vendors.
• Protecting OSG profit margin while keeping OSG pricing competitive by:
o Tracking and reporting of aging quotes and working with sales and service departments to keep those quotes
current.
o Negotiating pricing with vendors and utilizing incentives and deal registration programs.
o Ensuring successful vendor relationships are built and maintained.
• Identifying, tracking, and executing upon opportunities for reoccurring revenue based on product renewal.
• Complete receiving, invoicing, and staging of products sold to clients
• Maintaining an up to date and relevant document repository for role processes and procedures.
• Becoming familiar with OSG’s solutions and products.
• Maintaining a high level of attention to detail, quote accuracy and meeting deadlines.
• Maintaining all vendor SPIF programs to achieve maximum financial outcomes for OSG.
• Monitor the Ops Ticket Queues, update statuses as needed, and assign/schedule resources as applicable.
• Seeking timely assistance when appropriate.
• Identify, plan, and execute with management business process improvements.
• Act as the Operations Coordinator for back up. Including: monthly recurring invoicing of services and products,
assisting accounting team with accounts payable and account receivable efforts; maintaining stock of necessary office
supplies; maintaining internal inventory, updating PTO balances, and other duties as assigned.
• Other ad-hoc duties as assigned.
WORK EXPERIENCE & MINIMUM REQUIREMENTS
Three to five years of customer service experience
Detail-oriented, decisive, flexible, and analytical with the ability to quickly master new technical concepts
Demonstrated strong written and verbal communication
Ability to work at least eight hours a day sitting, using a keyboard, and speaking on the phone
Proficient in using a computer and the Microsoft 365 Suite of products
Ability to handle multiple projects simultaneously
Information Technology familiarity extremely beneficial
ESSENTIAL DUTIES
Prepare technical quotations
Timely quoting of all renewals by consistently setting up recurring renewal tickets for all customer purchases
Purchasing and invoicing purchased items
Assist Operations Manager with projects identified by management
Various duties as assigned
What We Do
Lyra Technology Group is the trusted leader in IT services for small and medium-sized organizations. Our 3,000+ team members across the globe serve as the IT solution provider to over 10,000 small and medium-sized organizations and their 500,000+ employees.
More than 60 founders have chosen us as the permanent partner for their business and its team. We retain the employees, culture, and brand that made the companies that join our group successful. We collaborate with each company's team to strengthen the business with access to knowledge and scale.
