Bids & Portals Coordinator - Arabic Speaker

Kroll is a leading global provider of risk and financial advisory solutions. Our professionals support clients across investigations, compliance, cyber and data resilience, financial advisory, valuation, restructuring and other specialist services. Kroll works with public and private companies, financial institutions, governments, regulators and other organisations around the world, combining deep expertise with technology-enabled solutions to help clients address complex risk, governance and business challenges.

As Kroll continues to grow across the Middle East, we are seeking a highly organized detail-oriented Bids & Portals Coordinator to support client onboarding, supplier registrations and procurement portal management and RFP/proposal responses across the region across the UAE and wider region.

Role Overview

The successful candidate will be responsible for managing Kroll's registrations, ongoing compliance and RFP responses across client procurement and supplier portals in the Middle East, with a primary focus on the UAE and KSA.

This role will act as the central point of coordination between Kroll's client-facing teams, procurement contacts, finance, legal, compliance and operations teams to ensure that Kroll is correctly registered, approved and enabled to respond to RFPs, receive purchase orders, submit invoices and maintain good standing with key clients.

The successful candidate will play a practical and commercially important role in reducing onboarding delays, improving the client experience and supporting revenue conversion across the region.

Key Responsibilities

Client Procurement Portal Management

• Manage Kroll's supplier registrations across client procurement platforms in the UAE and wider Middle East.
• Maintain accurate and up-to-date company profiles on client portals, including business details, service categories, banking information, tax information and contact points.
• Act as a key point of contact between Kroll and client procurement teams across the Middle East 
• Monitor portal notifications, renewal requirements, compliance questionnaires and document expiry dates.
• Troubleshoot portal access, user permissions, account activation, password reset and workflow issues.
• Maintain a central tracker of all active, pending, expired and at-risk client portal registrations.
• Align procurement portal management and supplier onboarding activities with the overall commercial objectives, growth strategy and operational priorities across the Middle East region.
• Develop and maintain standard operating procedures for client procurement portal management in the Middle East.
• Partner with the global bid management team on RFP best practice evolution and professional development initiatives”)
• Stay informed of procurement regulations, compliance requirements and evolving portal standards across the UAE and Middle East region.
• Coordinate with Legal, Compliance, Finance, Tax, HR, IT Security and other internal teams to obtain required information to maintain current and accurate corporate documentation required by client procurement teams
• Coordinate with other internal teams to complete new supplier onboarding requests from clients.
• Support continuous improvement initiatives to streamline vendor onboarding, registration tracking and portal administration processes.

RFP and Proposal Support

• End-to-end bid management of strategic RFP responses across all service lines, owning regular check ins and kick-off calls
• Reviewing and summarizing requirements, defining workflows, and aligning responsibilities with SMEs.
• Collating CVs, credentials and legal commentary in line with RFP requirements
• Collaborate with the global bid management team to support best practices for procurement portal management, supplier onboarding and RFP coordination across the Middle East
• Assembling and finalizing compelling and compliant responses

Required Experience

• 2-4+ years' experience in procurement operations, vendor registration, supplier onboarding, bid support, sales operations, finance operations or commercial administration.
• Experience working with large corporate, government, semi-government or professional services clients in the UAE, KSA or Middle East.
• Hands-on experience with procurement or supplier portals such as SAP Ariba, Etimad, Coupa, Oracle iSupplier, Jaggaer, Tejari, SAP Fieldglass or similar platforms.
• Strong understanding of vendor onboarding requirements, compliance documentation and procurement workflows.
• Experience working in a professional services, consulting, financial advisory, risk advisory, legal, accounting or multinational environment would be advantageous.

Skills and Attributes

• Excellent attention to detail and strong document management discipline.
• Highly organised, with the ability to manage multiple portals, deadlines and stakeholders simultaneously.
• Strong written and verbal communication skills.
• Confident dealing with senior internal stakeholders and external procurement teams.
• Practical problem-solver who can follow up persistently and professionally.
• Comfortable handling confidential company documentation.
• Strong Excel, SharePoint and Microsoft Office skills.
• Ability to build structure in a role involving multiple systems, client requirements and moving deadlines.
• Familiarity with UAE business documentation, licensing, VAT and compliance requirements.

Preferred Qualifications

• Bachelor's degree in business administration, commerce, finance, procurement, operations or a related field.

• Procurement, supply chain, project management or business operations certification would be helpful but is not essential.

  
  
• Experience supporting RFPs, public sector registrations or government procurement platforms in the UAE would be a strong advantage.

Key Success Measures

• Accurate and up-to-date registration status across key client portals.
• Higher RFP win rates and revenue
• Reduction in delays caused by incomplete vendor onboarding or expired documentation.
• Faster turnaround of client supplier registration requests.
• Improved visibility for client-facing teams on portal status and outstanding requirements.
• Fewer billing, purchase order or payment delays linked to portal issues.
• Strong stakeholder feedback from Kroll engagement teams, finance and client procurement contacts.

The role requires a willingness to travel between our Abu Dhabi and Dubai offices.

Why Join Kroll?

This is an opportunity to take ownership of a high-impact operational role within a global advisory firm. You will work across multiple practices and client groups, helping ensure Kroll is properly positioned to win work, onboard efficiently and transact smoothly with major clients across the Middle East.

The role is well suited to someone who enjoys structure, stakeholder coordination and practical problem solving, and who wants to contribute directly to commercial effectiveness in a fast-moving professional services environment.

Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

In order to be considered for a position, you must formally apply via careers.kroll.com.

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