This role provides strategic and operational procurement support for global non‑IT spend, with a primary regional focus on North America. The position partners closely with global category leads, regional stakeholders, and suppliers to ensure effective sourcing execution, cost optimization, risk mitigation, and compliance with global procurement standards.
The role operates within a globally aligned procurement model, supporting category strategies while ensuring execution meets regional business and regulatory requirements.
Key Responsibilities Strategic Sourcing & Category Support- Support the development and execution of global category strategies for assigned non‑IT categories across North America.
- Lead or support sourcing initiatives including RFPs, negotiations, supplier selection, and contract renewals.
- Translate global category strategies into actionable regional sourcing plans.
- Act as a trusted procurement partner to regional business stakeholders, understanding demand, service requirements, and cost drivers.
- Coordinate closely with global category managers to ensure alignment between global objectives and regional needs.
- Provide guidance on procurement policies, processes, and best practices.
- Manage regional supplier relationships in line with global supplier strategies.
- Monitor supplier performance, service levels, risks, and compliance requirements.
- Support supplier rationalization and continuous improvement initiatives.
- Identify and deliver cost savings, cost avoidance, and value‑creation opportunities.
- Support total cost of ownership (TCO) analysis and demand‑management initiatives.
- Track and report sourcing benefits in alignment with finance standards.
- Ensure procurement activities comply with global procurement policies, legal requirements, and controls.
- Support contract governance in collaboration with Legal and Compliance teams.
- Identify and mitigate regional supply and operational risks.
- Strong experience in non‑IT procurement/category management, preferably in a global or matrix organization.
- Solid understanding of sourcing, contracting, and supplier management processes.
- Proven ability to partner with stakeholders across regions and functions.
- Strong analytical, negotiation, and communication skills.
- Experience supporting North America procurement activities is strongly preferred.
This role strengthens regional execution of global procurement strategies, ensures consistent governance across North America, and drives measurable value through cost optimization, supplier performance, and risk management—while maintaining alignment with global procurement objectives.
Skills Required
- Experience in non-IT procurement and category management
- Solid understanding of sourcing, contracting, and supplier management processes
- Proven ability to lead or support RFPs, negotiations, supplier selection, and contract renewals
- Proven ability to partner with stakeholders across regions and functions
- Strong analytical, negotiation, and communication skills
- Experience in a global or matrix organization
- Experience supporting North America procurement activities
Alorica Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Alorica and has not been reviewed or approved by Alorica.
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Healthcare Strength — The careers site lists comprehensive healthcare and mental‑health programs as part of the core package, indicating broad medical coverage is available. Company and benefits pages also describe medical, dental, vision, EAP, and HSA/FSA options.
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Retirement Support — Retirement coverage including a 401(k) is part of the advertised benefits. References to retirement planning appear consistently across benefits descriptions.
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Wellbeing & Lifestyle Benefits — Wellbeing elements include tuition reimbursement, employee discounts, and mental‑health/EAP resources, alongside an employee‑led nonprofit (MLBA) that provides emergency grants and community support. These offerings add non‑salary value beyond core insurance.
Alorica Insights
What We Do
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone, through social media, and in-person. And from acquisition and sales to customer care and support, Alorica provides a host of world class services, including logistics and fulfillment. We’re proud to passionately serve clients as diverse as we are — automotive, financial services, healthcare, retail and tech companies, many in the Fortune 1000. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees in 100 locations across the globe. Intrigued? Join us. For these chosen few, we offer: - Opportunities for Growth - Sky’s the limit! Over 80% of our promotions are from within. - Great Locations - With global locations and the option to work remote, our offices are virtually everywhere. - Community Partners – Making an impact matters. That’s why we invest in communities. - Referral Bonuses – Because who doesn’t like a little extra dough in your pocket? - Tuition Reimbursement – So you can keep your options open and your future bright. Are you ready to unleash the possibilities
