Procurement Continuous Improvement Consultant

Job Description:

Procurement Continuous Improvement Consultant

Bupa Place (Salford Quays, M50 3SP)

Hybrid

Permanent, Full Time

Salary starting at £54,000 per annum (DOE)

Advert closes Wednesday 14th November 2024

We make Health happen

Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

As Continuous Improvement (CI) consultant you will be responsible for identifying continuous improvement opportunities and delivering positive change in collaboration with the wider Procurement Technology Delivery Team. This is with an aim to design and build employee orientated solutions that improve the employee experience of our core procurement technology systems, their processes, the wider technology landscape and service delivery within BGIUK & Group

How you’ll help us make Health happen

• You will be accountable for the design and architecture of the primary platforms you support (Bravo, Process Unity). This accountability would extend to resolving issues and incidents either through direct action (either personally or from your team) or through facilitating conversations with other parties who take action.

• Be active in seeking out opportunities to develop employee centric solutions for existing/new functionality and processes for the primary platforms you’ll cover.

• Engage and facilitate active listening and/or collaborates across teams, networks and communities to generate new ideas for solutions which improve the employees experience with people technology platforms.

• You will manage stakeholders as well as collaborating with other teams, departments and colleagues on improvements being made and communications on improvements being made.

• You will have an awareness of other platforms (not primary or core procurement technology) and can provide advanced consultancy to internal stakeholders where needed

Key Skills/Qualifications needed for this role

• A strong understanding of Bravo and Process Unity, with knowledge of the procurement process is essential

• A strong understanding of Workvivo and ServiceNow

• Confidence in requirements gathering, solution creation and technical configuration.

• Strong consulting skills e.g. presenting, leading workshops, demonstrating and explaining complex solutions to stakeholders

• Experience with change management process or project management methodologies.

• Excellent stakeholder focus, able to assess stakeholder needs, build relationships and manage stakeholder expectations. You will know when to push back, when to escalate, and when to go above and beyond to satisfy a stakeholder.

• An interest and affinity with technology and how technology can enable Procurement operations with a user experience mentality.

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Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell

• Bupa health insurance as a benefit in kind

• An enhanced pension plan and life insurance

• Onsite gyms or local discounts where no onsite gym available

• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: [email protected]

Time Type:

Full time

Job Area:

Locations:

Bupa Place