Job Summary
IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.
Food Ingredients: Innovating improved nutritional profiles, better taste and texture, and greater cost efficiency to meet the needs of global food and beverage manufacturers.
The role is based in Kunshan, Suzhou, On-site. Be part of a agile, proactive, resilient team where together we can achieve greatness and make a real impact. Your potential is our inspiration.
Where You’ll Make a Difference
- Responsible for daily import and export operations, coordinating and executing logistics across all transportation modes, including sea, air, and road.
- Prepare and review import/export shipping documents to ensure accuracy, completeness, and timely submission to forwarders and relevant stakeholders.
- Liaise with customs authorities and respond promptly to customs inspections and inquiries related to cargo packaging, labeling, specifications, composition, and compliance matters.
- Closely track shipment status and the full customs declaration process; escalate issues and drive solutions when exceptions occur.
- Manage import/export KPIs and verify logistics costs with third-party logistics providers to ensure on-time delivery at optimized cost.
- Maintain and update import/export records in relevant systems in a timely, accurate, and traceable manner.
- Continuously optimize import and export operational processes to improve efficiency and execution effectiveness.
- Handle import/export-related complaints and ensure issue closure, while working cross-functionally with Sales, PM, QFS, CSR, and other internal teams to ensure smooth daily operations.
What Makes You the Right Fit
- Experience in daily import and export operations, familiar with sea, air, and road transportation.
- Ability to prepare and review import/export shipping documents accurately and on time.
- Familiar with customs inspection and inquiry processes, with solid compliance awareness.
- Capable of tracking end-to-end I&E shipment and declaration processes and resolving issues.
- Experience working with 3PL providers, including KPI tracking and cost verification.
- Proficient in using import/export or ERP systems and maintaining accurate records.
- Strong mindset for process optimization and continuous improvement.
- Good communication skills with the ability to handle complaints and work cross-functionally.
How Would You Stand Out?
- Import/export experience in food, chemical, or FMCG industries.
- Knowledge of China customs regulations and practical clearance operations.
- Good English reading and writing skills.
Why Choose Us?
- Training opportunities.
- Learning and development programs.
- Full-paid social insurance.
- Paid annual leave and sick leave.
- Free lunch.
- Work-life balance.
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
Skills Required
- Experience in daily import and export operations across sea, air, and road transportation
- Ability to prepare and review import and export shipping documents accurately and on time
- Familiarity with customs inspection and inquiry processes
- Understanding of import and export compliance requirements
- Ability to track end-to-end shipments and customs declaration processes and resolve issues
- Experience working with third-party logistics providers, including KPI tracking and cost verification
- Proficiency with import/export or ERP systems and accurate record maintenance
- Strong process optimization and continuous improvement mindset
- Strong communication skills and ability to handle complaints and work cross-functionally
- Import/export experience in food, chemical, or FMCG industries
- Knowledge of China customs regulations and practical clearance operations
- Good English reading and writing skills
IFF Family of Companies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IFF Family of Companies and has not been reviewed or approved by IFF Family of Companies.
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Fair & Transparent Compensation — Pay is considered competitive in many roles and locations, and compensation is often described as good.
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Parental & Family Support — A global minimum of 16 weeks of fully paid parental leave for all new parents is in place. This policy is positioned as a notable component of the overall package.
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Leave & Time Off Breadth — Core offerings include paid time off, sick days, holidays, and sabbatical leave. Flexible scheduling options such as compressed workweeks and hybrid/remote arrangements are available where feasible.
IFF Family of Companies Insights
What We Do
Meet IFF: We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave. With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same. Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet. Explore what sets us apart.
