Procurement Analyst

Job Title: Procurement Analyst

Location: Lahore/Islamabad Pakistan
Timings: 5PM - 2AM PKT

We are seeking a detail-oriented, highly organized Procurement Analyst to support daily procurement operations, including daily operational procurement activities and cross-functional coordination. This role plays a critical part in managing order processing, quote follow-ups, ticket tracking, vendor communication, and license management while ensuring data accuracy and process efficiency. The ideal candidate thrives in a structured, fast-paced environment, demonstrates strong follow-through, and can effectively manage recurring tasks alongside ad-hoc requests.

This position requires strong communication skills, operational discipline, and the ability to collaborate closely with sales, technical, and management teams.

• Manage end-to-end order processing, including tracking and updating orders, processing approved quotes, conducting quote follow-ups, and ensuring timely execution.
• Monitor and respond to procurement-related emails and Teams communications; act as a coordination point between sales, technical, billing, and management teams.
• Maintain ticket workflow by pushing tickets forward, managing reminders, performing 30-day update checks, and ensuring accurate documentation and status updates.
• Perform monthly credit card reconciliations and support billing accuracy through proper documentation and record management.
• Track and clean up sales orders and opportunities on a weekly basis to ensure data integrity and reporting accuracy.
• Conduct routine check-ins on order status, “Waiting Resource” and “Waiting TAM” tickets, and ensure pending items are actively followed up.
• Process L1 configuration and procurement tickets (e.g., server warranties, SSLs, SonicWall, CSP licenses, UPS replacements), along with delegated hardware/software and license requests.
• Manage Microsoft license additions, prorated annual licenses, and branded service requests (OBS, SAAS, Phish, DNS) as assigned.
• Create shipping labels, organize procurement documentation, and ensure compliance with internal processes.
• Participate in daily huddles, weekly check-ins, bi-weekly 1:1 meetings, and monthly operational meetings while maintaining accountability for recurring operational tasks.

• 3-5 years of experience in procurement, operations, order management, or a related analytical role
• Experience managing high-volume administrative and operational workflows
• Familiarity with ticketing systems, CRM tools, or procurement platforms
• Strong proficiency in Microsoft Office (Excel, Outlook, Teams)
• Experience with license management, vendor coordination, or IT-related procurement is preferred
• Strong organizational and time-management skills with the ability to manage recurring tasks
• Ability to work independently and maintain accountability for deadlines
• Excellent written and verbal communication skills
• Bachelor’s degree in business, Supply Chain, Finance, or a related field (preferred)