Chewy is seeking a P2P Analyst to join the Indirect Procure-to-Pay Enablement team, providing critical system support and ensuring continuity of service across the Support Desk! Reporting directly to the P2P Manager III within Accounting Operations, this role will focus on Coupa system functionality, supplier onboarding, and vendor master data integrity. The ideal candidate will bring a strong analytical mindset and experience working across procurement platforms, including Coupa and Oracle. This role is essential to maintaining clean, complete, and actionable vendor data to support ordering and receiving.
What You'll Do
- Assist in the testing of functional enhancements, with a working understanding of Coupa.
- Support Coupa Supplier Portal setup and enablement, including cXML configuration and testing for PO and invoice submission.
- Communicate system issues, data discrepancies, or process gaps to the Delivery Center for resolution.
- Provide daily Coupa system support to internal end users, including troubleshooting access issues, functional questions, and procurement process concerns.
- Perform detailed analysis of vendor master data to ensure completeness, consistency, and readiness for procurement and payment activities.
- Manage supplier onboarding and offboarding in Oracle and Coupa, ensuring vendor profiles are complete, accurate, and compliant with internal controls.
- Review and validate large volumes of supplier data daily, identifying gaps, inconsistencies, and opportunities for data quality improvement.
- Collaborate closely with the Indirect P2P Enablement Delivery Center to ensure alignment on processes, priorities, and issue resolution.
- Support XML/cXML integration processes and troubleshoot connectivity issues.
What You'll Need
- 1-3 years of experience in procurement operations, system support, supplier enablement, or data analysis.
- Bachelor's degree in a relevant field (e.g., Business Administration, Supply Chain, Finance, Information Systems), or equivalent experience.
- Hands-on experience with Coupa and Oracle, including user support and functional troubleshooting.
- Strong analytical skills with experience working with large datasets, identifying trends, and resolving data quality issues.
- Familiarity with procurement processes and supplier lifecycle management across multiple tools and platforms.
- Working knowledge of vendor master data management, including update workflows, validation rules, and control requirements.
- Experience supporting suppliers onboarding/offboarding and Coupa Supplier Portal setup.
- Understanding of cXML configuration and testing for PO and invoice submission.
- Ability to assist in functional enhancement testing.
- Strong communication and customer service skills to support internal stakeholders.
- Detail-oriented with strong documentation, reporting, and data governance capabilities.
Qualifications
- Proven ability to support procurement systems in a dynamic, high-volume environment.
- Strong problem-solving skills and ability to identify and escalate issues appropriately.
- Demonstrated analytical capabilities in managing and improving vendor master data quality.
- Highly adaptable to evolving business needs and technology platforms.
- Experience contributing to system optimization and continuous improvement initiatives.
- Reliable, proactive, and committed to delivering high-quality support to internal users and stakeholders.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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