The Procurement Analyst provides Carrier Relationship Management, Procurement Event Support and Review of Carrier Rates. This position will be responsible for an assigned group of carriers’ total spend, including assisting with procurement events to include carrier participation, light analytics regarding market activities and entry/troubleshooting rates in the TMS. In the Procurement Analyst role, you will be expected to be organized and demonstrate analytical skills. The candidate will work effectively with internal and external customers.
Essential Job Functions
- Develop and grow carrier relations by developing and maintaining good working relationships. Work with carriers to resolve unique issues quickly to ensure 100% customer satisfaction.
- Effectively communicate with internal and external carriers and customers ensuring all customer expectations and carrier KPIs are met. Manage all communication mediums with these carriers and customers: email, phone, EDI, and web transactions.
- Address carrier questions regarding RFPs while also packaging and maintaining bid packages in order to source the most aggressive pricing possible.
- Support innovative development to streamline the procurement processes wherever possible within the guidelines of the customer requirements and team goals.
- Participate in the formal RFP bid feedback calls as well as conduct light negotiations with carriers on an as needed basis
- Manage escalated service issues with high level personnel from the carrier community.
- Assist and support Account Management Directors as needed and other Teams by interacting with other departments in cross-functional projects.
- Support negotiations of carrier rates formally, informally, and on an ongoing basis.
- Duties, responsibilities, and activities may be assigned or changed from time to time.
Minimum Qualifications
- Bachelor’s degree, preferably in Logistics, Supply Chain, Transportation, Business, or any combination and experience, which would provide equivalent background.
- Must be able to interact well with others in a team environment meeting time-sensitive requirement.
- Experience in carrier facing skills in a fast-paced environment.
- Must be able to manage competing priorities, multi-task, and continue to meet all deadlines, while remaining flexible with continually changing priorities while providing high quality customer service.
- Organizational and problem-solving skills with the ability to organize and prioritize workload in order to meet the team and company goals using creativity and good business judgment.
- Proficient with web-based applications and Microsoft products including advanced Excel skills using VLOOKUP and Pivot Tables.
Salary: up to $55,000/year base salary + Bonus Eligibility
This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.
Benefits We offer a comprehensive benefits plan including:
- Medical
- Dental
- Vision
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Life & AD&D Insurance
- Disability
- Paid Time Off
- Paid Holidays
Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.
Skills Required
- Bachelor's degree or equivalent experience
- Experience in carrier-facing roles in a fast-paced logistics or transportation environment
- Ability to interact well in a team environment and meet time-sensitive requirements
- Ability to manage competing priorities, multi-task, and meet deadlines while providing high-quality customer service
- Organizational and problem-solving skills with ability to prioritize workload
- Proficient with web-based applications and Microsoft products, including advanced Excel (VLOOKUP, Pivot Tables)
- Bachelor's degree preferably in Logistics, Supply Chain, Transportation, Business (preferred fields)
What We Do
For 50 years, Hub Group has been dedicated to serving customers with innovative, premier supply chain solutions tailored to each client’s needs. We understand your business needs are constantly evolving, so we design transportation solutions to scale and evolve with them. Supported by a powerful asset-backed network of 45,000 53’ intermodal containers, nearly 4,000 drivers, 5,500 trailers and 29 terminals, our transportation solutions are strategically built to drive long-term success. We work with your organization to deliver high-quality service while incessantly refining and improving your supply chain to forge a clearer route ahead. Hub Group provides industry-leading solutions for customers that want better control over costs, higher levels of service and a streamlined approach to their supply chain. Our solutions harness proprietary technology to optimize multimodal networks for customers operating both domestically and across the globe. Through customer-centric strategies and programs, we centralize all communication, management and accountability for your supply chain – allowing you to focus on other areas of your business. Our end-to-end suite of solutions is blended and delivered to customers with a single point of contact, supported by teams that look deeper into supply chains to extract hidden value. We advance sustainability initiatives, provide better visibility and help navigate customers’ businesses towards their unique goals. And on top of that, we remain true to our roots with a culture of service, innovation and integrity. Because we believe the way you do something is just as important as what you do. At Hub Group, we know The Way Ahead.
