Processing Specialist II - Operator

Sorry, this job was removed at 08:21 p.m. (CST) on Thursday, May 01, 2025
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Charlotte, NC
In-Office
Information Technology • Payments • Software
The Role

The Processing Specialist II position performs complex sorting and decisioning of non-standard or rejected transactions. The focus of the position is to perform the day to day functions of reject decisioning/processing. 

  • Reject Operator - Pull rejected transactions from all processing areas using reports and processing audit trails with general knowledge of operations.  Perform basic level transaction sorting and decision-making.  Header batched items with control documents and processing header.

  • High Speed Mail Extraction & Scanning – Perform extraction and scanning on high speed and moderate to complex client handling using I-Tran, IMBL, OPEX 30, 40, 50/51, 150 Falcon equipment

  • Processing medium to high complexity client sorting and transaction decisioning.  Complexity is defined by client processing instructions.

  • Process work accurately and maintain performance output in accordance with department standards

  • Assist with training when needed 

Basic Qualifications:

Education and Experience: High School Diploma, GED, or equivalent work experience

·       Computer skills

·       Able to read and make decisions

·       Able to work well independently and with others on work for all clients

·       Comfortable working in a fast-paced, deadline-oriented environment

·       Team player with good interpersonal skills

·       Ability to adapt to change and learn new processes as the business evolves

·       Must meet the Deluxe established standard minimums for productivity and accuracy

·       Ability to lift up to 25 lbs.

·       Able to stand for long periods of time

Preferred Qualifications:

1 year of experience

Additional Basic Qualifications:

Must be 18 years of age or older

Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:

  • Healthcare (Medical, Dental, Vision)

  • Paid Time Off, Volunteer Time Off, and Holidays

  • Employer-Matched Retirement Plan

  • Employee Stock Purchase Plan

  • Short-Term and Long-Term Disability

  • Infertility Treatment, Adoption and Surrogacy Assistance

  • Tuition Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
 

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].

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The Company
HQ: Shoreview, MN
5,001 Employees
Year Founded: 1915

What We Do

We help enterprises, small businesses and financial institutions deepen customer relationships through trusted, technology-enabled solutions.

Here at Deluxe, we help you unlock your potential so that your business successfully grows and thrives which positively impacts our communities all around.

Our innovative payments, data and marketing solutions help you Accelerate Growth, Enable Payments and Empower your SMB Relationships.

Accelerate Growth – With us, we propel your business forward with data-driven customer acquisition and multi-platform marketing toolkits; accelerate customer acquisition through our targeted data driven marketing campaigns and build brands through our customized, brand compliant web storefronts, promotional products, print services, and retail packaging services.

Enable Payments – Our technology solutions enable you to send and process payments more easily. With us, you can optimize your order to cash processes with Lockbox, integrated receivables and bill pay, as well as improve your payer and payee experience with our secure and convenient check products and flexible digital payments.

Empower Small Business Relationships – We help empower your small business with tools to start, run, grow and operate the business. We help increase revenue with promotional products, data driven and print marketing and retail packaging as well as support in managing income with our checks and forms, digital payments, and remote deposit capture. We also assist in protecting and branding businesses with logo design, trademark filings and websites and hosting services along with assisting in managing HR and Operations using our incorporation services, and payroll and human capital management.

Unlock your potential: www.deluxe.com

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