The Processing Executive is responsible for executing transactions within KONE Operations or Financial processes while ensuring compliance with established processes, controls, and service level requirements. The role involves reviewing transaction requests, validating required information and documentation, coordinating with relevant stakeholders, and ensuring transactions are completed accurately and efficiently.
The role also contributes to quality improvement, process harmonization, reporting, and automation initiatives to support operational efficiency and KBS objectives
Employment Type: 1-Year Contract
Key Responsibilities
- Process transaction requests accurately and within agreed Service Level Targets (SLAs), including quality, response time, throughput time, and efficiency requirements.
- Review and validate required information and supporting documentation before processing transactions.
- Follow up with relevant stakeholders when additional information, documentation, clarification, or approval is required.
- Coordinate requests with other process teams and track completion to ensure smooth end-to-end processing.
- Perform quality checks and ensure compliance with established processes, controls, and segregation-of-duties requirements.
- Perform daily reconciliation and corrective actions when required.
- Maintain accurate process documentation, unit instructions, and performance reporting.
- Support achievement of agreed SLAs, KPIs, productivity, and quality targets.
- Participate in process improvement and harmonization activities and identify opportunities for automation.
- Learn and utilize relevant tools and automation solutions, including Copilot, Power BI, Power Automate, SAP, and relevant systems, where applicable.
- Participate in training, team meetings, process analysis, and continuous improvement activities.
- Perform other related duties assigned by the Team Leader or Process Manager.
RequirementsEducation & Experience
- Secondary school qualification or university education, preferably in Finance, Economics, Business Administration, or a related field.
- Previous experience in Finance, Administration, or Sales would be an advantage.
- Experience working with SAP or related business systems would be an advantage.
- Proficient in Microsoft Office, Microsoft Power Automate and Power BI.
Skills & Competencies
- Strong attention to detail and commitment to quality.
- Able to follow established procedures, guidelines, and process controls.
- Good analytical and problem-solving skills.
- Self-driven, organized, and punctual.
- Customer-oriented with good communication and stakeholder management skills.
- Good team player with the ability to work effectively in a multicultural environment.
- Flexible and able to adapt to new processes, systems, and changing business requirements.
- Strong language skills relevant to the unit supported; English proficiency is an advantage.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://kone.com/global/en/careers.html
Skills Required
- Secondary school qualification or university education
- Education in Finance, Economics, Business Administration, or a related field
- Previous experience in Finance, Administration, or Sales
- Experience with SAP or related business systems
- Proficiency in Microsoft Office, Microsoft Power Automate, and Power BI
- Strong attention to detail and commitment to quality
- Ability to follow procedures, guidelines, and process controls
- Analytical and problem-solving skills
- Organization, punctuality, flexibility, and adaptability
- Customer-oriented communication and stakeholder management skills
- Strong language skills relevant to the supported unit
- English proficiency
Kone Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kone and has not been reviewed or approved by Kone.
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Fair & Transparent Compensation — Pay is considered competitive across many roles and markets, with field positions sometimes benefiting from overtime and strong union scales. Feedback suggests base compensation is often a relative positive even when other factors vary.
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Retirement Support — Retirement programs, including 401(k) and in some regions pension or annuity structures, are consistently highlighted as strong. Feedback suggests these elements meaningfully enhance the overall package.
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Healthcare Strength — Core health coverage is viewed as comprehensive, commonly including medical, dental, and vision options. Feedback suggests a global well‑being framework and EAP resources further reinforce health-related support.
Kone Insights
What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings. Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.


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