Process Support Engineer (Metrology)

Posted Yesterday
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Singapore, SGP
In-Office
Senior level
Artificial Intelligence • Semiconductor • Manufacturing
The Role
Supports semiconductor process and equipment performance at customer sites. Installs, diagnoses, services, and repairs complex systems; develops and optimizes processes; designs experiments; analyzes process data statistically; prepares technical reports; troubleshoots issues; performs root-cause analysis; and resolves customer product problems. The role requires daily cleanroom engagement, strong stakeholder communication, and collaboration with customers and internal R&D teams.
Summary Generated by Built In

Who We Are


Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.


What We Offer


Location:

Singapore,SGP

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits



As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment. PSEs work closely with customers and R&D teams to develop leading-edge processes used to manufacture advanced semiconductor chips, and create hypothesis experiments and design of experiments (DOEs). You'll analyze data with statistics and compile reports with high-level conclusions on technically challenging process engineering experiments. Additionally, you will troubleshoot complex problems, perform root cause analyses, and resolve difficult process engineering and customer product issues. Process Support Engineers work across technologies such as: Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal and Implant.

A Process Support Engineer at Applied Materials helps ensure stable, high‑quality semiconductor processes by supporting tool performance, troubleshooting issues, and optimizing process conditions. You will be based at customer's site daily and works closely with customer and internal teams to resolve problems quickly, analyze process data, and improve tool uptime and yield in a fast‑paced cleanroom environment.

Role Responsibilities: 

  • Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment 

  • Work closely with the customer to develop leading-edge processes used to manufacture the most advanced semiconductor chips, many of which are inside everyday electronic devices 

  • Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high-level conclusions on technically challenging process engineering experiments 

  • Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues  

  • Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust 

  • Apply your growing knowledge of the company’s processes and customers to help solve a range of problems and analyze possible solutions 

Minimum Qualifications:

  • Bachelor’s degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field 

  • >5 years of experience in the semiconductor fab or equipment industry , preferably in metrology

  • Strong interpersonal and communication skills to explain sensitive information and work to build consensus among project stakeholders 

  • Must be able to work closely with customer at customer's site/ cleanroom daily

Work Location:

  • North (Based at customer's site)

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 25% of the Time

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Skills Required

  • Bachelor's degree in chemistry, physics, materials engineering, electrical engineering, optoelectronics, or a related field
  • More than 5 years of experience in the semiconductor fabrication or equipment industry, preferably in metrology
  • Strong interpersonal and communication skills, including the ability to explain sensitive information and build stakeholder consensus
  • Ability to work closely with customers at customer sites and in cleanroom environments daily

Applied Materials Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Applied Materials and has not been reviewed or approved by Applied Materials.

  • Healthcare Strength Company materials emphasize comprehensive medical, dental, vision, mental health, and wellness programs for employees and families, with coverage beginning on day one in many cases. On-site or virtual care options at major campuses further reinforce the breadth of support.
  • Leave & Time Off Breadth Exempt employees are offered a Flexible Time Off program and U.S. teams observe 11 paid company holidays. These policies are consistently highlighted across official benefits summaries.
  • Equity Value & Accessibility An Employee Stock Purchase Plan is widely available and presented as a core part of the U.S. package, alongside equity grants in many roles. These ownership elements are positioned as meaningful contributors to total rewards.

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The Company
HQ: Santa Clara, CA
23,282 Employees
Year Founded: 1969

What We Do

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.

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