Process Quality Assurance

Posted 3 Days Ago
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Cầu Giấy, Hà Nội
Entry level
Software
The Role
The Process Quality Assurance role involves coordinating with project managers, monitoring project performance, developing quality assurance activities, documenting complaints, training the QA team, and improving processes. The candidate will work independently in a fast-paced environment, focusing on quality and best practices.
Summary Generated by Built In

Company Description

SmartDev is a leading provider of global software solution. SmartDev was established in 2014 and is a wholly owned subsidiary of Verysell Technologies Group (Switzerland). 

SmartDev combines renowned Swiss quality with the Vietnamese passion to provide excellence and value. SmartDev brings together smart people both internally and externally to create partnerships that push boundaries and challenge the status quo.

SmartDev (https://smartdev.vn/) offers tailor-made mobile apps and websites with the most popular frontend and back-end technologies. We are currently work with about 300 developers and with 2 offices in Danang City and Hanoi Capital.

As part of SmartDev’s aggressive growth plan we are looking to expand our development team.

The role will report to the PM. This role will require you to travel to client sites for meetings and will also occasional international travel.

Job Description

PQA task - QA Process

  • Coordinate with project managers to facilitate and monitor project performance via defined metrics
  • Assist operations in tracking, documenting, and reporting quality levels
  • Develop document quality assurance activities with internal reporting and update processes for software development and project management
  • Develop or update company procedures to ensure capture, investigation, and proper documentation of complaints
  • Monitor risk-management procedures, and maintain problem logs for identifying and reporting issues to management 
  • Provide training and support to the quality assurance team that includes systems, policies, procedures, and core processes
  • Identify & collect best practices, and templates from internal projects and industry to enrich company process best practices
  • Organize training activities to increase awareness and help the delivery team buy into the defined processes

Qualifications

  • Bachelor’s degree or higher in Computer Science, Information Technology, or equivalent
  • Good knowledge of project management, software development process, and software development methodology like Agile/Scrum, Kanban
  • Experience in process definition, project audit, and improvement in the IT field
  • Team player, energetic personality, quality minded, focused, committed, able to work independently in a fast-paced, changing environment
  • Excellent analytical, problem-solving, and decision-making skills
  • Good English
  • ISO 9001 Knowledge is a plus

Additional Information

  • Competitive Salary & Bonus
  • Two-day weekend: Sat and Sun
  • Yearly career/ performance evolution
  • A flat organization (respect, teamwork, flexibility, transparency)
  • 13th salary bonus/ competitive salary
  • Cutting-edge technologies/ Scrum methodology/ Agile development
  • Self-organize project team
  • Work with high profile multinational companies

Top Skills

Agile
Kanban
Scrum
The Company
Nyon
245 Employees
On-site Workplace

What We Do

Founded in 1990, Verysell Group is a renowned global software development company, headquartered in Switzerland. We offer various services from staff augmentation to building bespoke software solutions for industries such as Fintech, Payment tech & InsurTech. Central to our business is the offshore development center (ODC) SmartDev LLC in Vietnam where we develop software for external customers and our in-house products such as VeryPay - a mobile money payment platform. Our offices are located in 8 cities on 4 continents. This allows us to cater to a diverse clientele, including start-ups, scale-ups, and large global enterprises. Our family of brands SmartDev, VeryPay, Smart81 & VeryPlay Studio helps us focus on specific market segments and client types. SmartDev is a broad base outsourcing partner for enterprise clients worldwide. Recognized as the Winner of SME100® Fast Moving Companies, SmartDev specializes in building FinTech apps, insurance software, and more. Smart81 is a subsidiary of SmartDev and is instrumental in accelerating growth for start-ups and scale-ups by advising, collaborating, and crafting enterprise-level technology through our offices in California, Singapore, and London – the world's leading centers of startup economy. VeryPay is a mobile payments technology provider offering technology solutions for African mobile network operators, while VeryPlay Studio serves as a full-cycle game developer, merging Switzerland's quality standards with Asia's production expertise. The Applied AI Lab, another innovative extension of the Verysell Group, showcases our commitment to AI revolution by providing high-level consulting services, aiming to integrate AI functionalities in business, thereby enhancing productivity and expanding product offerings. AI Lab is also an in-house center of excellence in this field with a mandate for AI transformation.

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