Process Operational Manager (f/m)

Posted Yesterday
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Toulouse, Haute-Garonne, Occitanie, FRA
In-Office
Entry level
Aerospace
The Role
Manages Digital Workplace process quality, compliance, governance, and continuous improvement. Reviews and defines processes, performs quality surveillance, develops data-driven dashboards, coordinates with governance boards, trains operational teams, and leads root-cause and structured problem-solving initiatives. The role also requires project management, risk management, supplier management, cost control, and knowledge of ITIL and Agile delivery frameworks.
Summary Generated by Built In

Job Description:

Airbus Commercial Aircraft is looking for a Process Operational Manager (f/m) to join our Digital Workplace department based in Toulouse, France 


You will be part of a team developing simple, intuitive, and secure workplace tools and services for employees. As part of the Digital Workplace Operational Performance team, you will be involved in operational quality coordination aiming at ensuring process compliance, efficiency, and continuous improvement. 


Your working environment:


Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city in the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities!


How we care for you:


  • Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.
  • Work / Life Balance:  Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.
  • Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.
  • Individual development: Great upskilling opportunities and development prospects  with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and flexibly.    Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.


Your challenges:

  • Ensure alignment and compliance with Airbus processes and quality standards across product teams.
  • Continuously review, define, and improve Digital Workplace processes to maximize efficiency and agility.
  • Conduct regular surveillance and quality checks on processes, delivering data-driven, actionable insights and dashboards to stakeholders.
  • Act as the “voice of Digital Workplace” toward governance and process boards to build a strong collaborative partnership.
  • Upskill operational teams on Quality processes and lead structured problem-solving initiatives.

Your boarding pass:


  • Proven experience in Company Quality referential, Risk Management and Digital.
  • Technical expertise in problem-solving methodologies and root cause analysis (PPS, Lean, 5Why).
  • Strong Project Management skills (waterfall, Agile Scrum, SAFe and/or Kanban, LBIP) and ITIL framework.
  • Supplier management and cost control proficiency (SLA, XLA outcomes).
  • Advanced level of English; French knowledge will be an added advantage.

Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.


Take your career to a new level and apply online now!
#LI-JP2


This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

AIRBUS SAS

Employment Type:

Permanent

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Classe Emploi (France): Classe G13

Experience Level:

Professional

Job Family:

Quality Assurance

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Skills Required

  • Proven experience with company quality referentials, risk management, and digital environments
  • Expertise in problem-solving methodologies and root cause analysis, including PPS, Lean, and 5 Whys
  • Strong project management skills using waterfall, Agile Scrum, SAFe, Kanban, and/or LBIP
  • Knowledge of the ITIL framework
  • Supplier management and cost control proficiency, including SLA and XLA outcomes
  • Advanced English language proficiency
  • French language knowledge

Airbus Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Airbus and has not been reviewed or approved by Airbus.

  • Healthcare Strength — Healthcare coverage is positioned as comprehensive in several locations, including medical, dental, and vision options available from day one in the U.S. Access to life insurance, disability coverage, and employee assistance/wellbeing support adds breadth to the health offering.
  • Retirement Support — Retirement support is framed as a meaningful part of the package through plans such as a 401(k) with company matching in the U.S. These programs strengthen long-term financial security beyond base wages.
  • Leave & Time Off Breadth — Time-off provisions are described as generous in some settings, including vacation availability from day one and extended holiday coverage. Flexible working arrangements and hybrid options further increase the perceived value of time-related benefits.

Airbus Insights

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The Company
HQ: Toulouse
52,655 Employees
Year Founded: 2014

What We Do

Airbus is a global leader in aeronautics, space and related services. In 2020, it generated revenues of €49.9 billion and employed a workforce of around 130,000. Airbus offers the most comprehensive range of passenger airliners. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as one of the world’s leading space companies. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide. Airbus is an international pioneer in the aerospace industry and a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We believe that it’s not just what we make, but how we make it that counts; promoting responsible, sustainable and inclusive business practices and acting with integrity. Our people work with passion and determination to make the world a more connected, safer and smarter place, on the ground, in the sky and in space.

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