Job Title: Process Modeller
Location: Amman, Jordan
About the opportunity
We are taking a holistic approach to our journey toward process excellence, grounded in a federated operating model that accelerates continuous improvement and transformation initiatives. This role is part of the Centre of Excellence, which will ensure consistent methodologies, tools, processes, and overall capabilities across the enterprise, governed centrally and implemented within each business area. The Process Modeller is accountable for developing and maintaining process models aligned with the Company Standard.
Main Responsibilities:
- Develop and maintain process models in Signavio according to company standard.
- Maintain awareness of current and emerging methodologies and best practices, including automation technologies such as RPA, RDA, Conversational AI, Low Code/ No Code, Generative AI
- Identifies new opportunities and works with Process CoE and the wider team to bring these opportunities to light.
- Engage in a wide range of process modelling and continuous improvement initiatives, applying improvement techniques to identify improvement opportunities. Methods can also include utilising Signavio capabilities for analytics and future state design (e.g. process intelligence, process insights, customer journey, etc.)
- Actively collaborate with business leads to identify, and implement innovative solutions to achieve business challenges / opportunities
- Collaborate with engineering, technical teams and external vendors (as required)
Essential experience:
- Degree in Industrial, Mechanical, Manufacturing, Systems Engineering or a related discipline (or equivalent experience).
- Minimum 3 years’ experience in process modelling using tools such as Signavio.
- Understanding of BPMN 2.0 standard and experience in process modelling tools (Signavio experience preferred)
- Experience in running and facilitating workshops in person and virtually.
- Data analysis experience (e.g. SQL/BigQuery, Python, Looker, Tableau or Power BI).
- Formal certification in Lean Black Belt
- Proven analytical and problem‑solving skills.
- Strong interpersonal and influencing skills.
- Experience applying DMAIC, Lean or Six Sigma methodologies.
- Knowledge of automation and digital process improvement technologies.
- Familiarity with transport and logistics or asset‑intensive industries.
Top Skills
What We Do
Global ecommerce solutions at your fingertips! We are APG! We are here to support your cross-border ecommerce growth and have a tracked record of iconic brands and retailers trusting us to elevate their businesses worldwide! Our team is highly skilled, passionate about ecommerce, supportive, flexible, and able to define and meet your needs to take your business to the next level! With an established presence in key ecommerce regions, including APAC, UK & Europe and North America, APG provides end-to-end logistics & delivery solutions globally. Our uniqueness is a combination of a strong partnership network of postal operators and best-in-class local delivery companies integrated in customer-centric solutions backed-up by agile and cutting-edge technology. Together we can open new markets and provide more insight into customer needs and buying habits. Most of all, we are driven to deliver outstanding experience and value to our customers and beyond. Contact: [email protected]
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