Process Manager

Posted 10 Hours Ago
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Pune, Mahārāshtra, IND
In-Office
Senior level
Analytics
The Role
Design, build, QA, and deploy A/B, MVT, and personalization campaigns in Adobe Target across web and app. Configure audiences, measurement, and integrations with analytics and tag management. Partner with analytics, marketing, and UX to define hypotheses, metrics, and variants. Troubleshoot live target issues, ensure stable delivery, and maintain documentation and release discipline.
Summary Generated by Built In

Key Responsibilities

  • Build and deploy A/B, MVT, and personalization campaigns using Adobe Target (VEC and Form-based).
  • Configure experience targeting and audience-based experiments, including offers and experiences.
  • Partner with analytics, marketing, and UX teams to shape test hypotheses, variants, and success metrics.
  • Convert business requirements into well-structured Target activities with clear implementation logic.
  • Debug and resolve issues across web, mobile web, and app environments, ensuring stable experiment delivery.
  • Ensure seamless measurement and data capture integration with analytics and tag management ecosystems.
  • Maintain strong QA standards, documentation, and release discipline across multiple concurrent experiments.
  • Manage Target implementation using web sdk and capable of troubleshooting live target issues. 

Must-Have Qualifications

  • 7+ years of hands-on Adobe Target experience (VEC + Form-based).
  • Strong front-end skills: JavaScript, HTML, CSS (custom experience development).
  • Experience with at least one tag management system (e.g., Adobe Launch, Tealium, GTM).
  • Solid understanding of experimentation concepts: A/B, MVT, personalization, audiences, and reporting.
  • Comfortable working in a client-facing, fast-paced environment managing multiple tests.

Nice-to-Have Qualifications

  • Exposure to broader digital analytics and experience platforms within Adobe’s ecosystem.
  • Experience supporting US/EU clients in digital marketing, ecommerce, or BFSI domains.
  • Familiarity with performance and debugging tools (e.g., browser developer tools, network debugging).

Skills Required

  • 7+ years of hands-on Adobe Target experience (VEC and Form-based)
  • Strong front-end skills: JavaScript, HTML, CSS
  • Experience with at least one tag management system (Adobe Launch, Tealium, GTM)
  • Solid understanding of experimentation: A/B, MVT, personalization, audiences, reporting
  • Comfortable working in a client-facing, fast-paced environment managing multiple tests
  • Experience managing Adobe Target implementation using Web SDK and troubleshooting live Target issues
  • Exposure to broader digital analytics and Adobe ecosystem platforms
  • Experience supporting US/EU clients in digital marketing, ecommerce, or BFSI domains
  • Familiarity with performance and debugging tools (browser developer tools, network debugging)

eClerx LLC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eClerx LLC and has not been reviewed or approved by eClerx LLC.

  • Healthcare Strength Feedback suggests U.S. employees have access to medical, dental, and vision coverage, with HSA/FSA options and life insurance included. An Employee Assistance Program also appears in the public benefits profile supporting wellbeing.
  • Retirement Support Feedback suggests a 401(k) is part of the U.S. package, with some mentions of an employer match. Retirement provision is consistently cited across company profiles and listings.
  • Leave & Time Off Breadth Feedback suggests paid holidays, sick leave, and PTO are part of the offering, alongside parental leave. Parental leave is also highlighted in public benefits profiles.

eClerx LLC Insights

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The Company
HQ: New York, NY
12,544 Employees
Year Founded: 2000

What We Do

eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 16,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.

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