Process Manager

Posted 2 Days Ago
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Mumbai, Maharashtra, IND
In-Office
Entry level
Analytics
The Role
Develop and execute change management enablement plans, including stakeholder analysis, impact assessments, communications, training, and user adoption. Align change activities with IT project timelines, track milestones and dependencies, assess readiness, and mitigate go-live risks. Define adoption metrics to measure solution ROI, address adoption challenges, and continuously improve internal change management processes.
Summary Generated by Built In

a) Develop and implement the change management enablement plan which includes Stakeholder Analysis, Change Impact Assessment, Communications and Training Strategies and User Adoption

 b) Ensure alignment of Change Management activities with overall IT project timeline and track and report key milestones, dependencies, assess change readiness and mitigate any risks in advance of go-lives; 

c) Strategically plan key adoption metrics the business should track to ensure implemented solutions have a return on investment and address adoption challenges as they arise; 

d) Drive continuous improvement of internal change management processes.

eClerx LLC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eClerx LLC and has not been reviewed or approved by eClerx LLC.

  • Healthcare Strength Feedback suggests U.S. employees have access to medical, dental, and vision coverage, with HSA/FSA options and life insurance included. An Employee Assistance Program also appears in the public benefits profile supporting wellbeing.
  • Retirement Support Feedback suggests a 401(k) is part of the U.S. package, with some mentions of an employer match. Retirement provision is consistently cited across company profiles and listings.
  • Leave & Time Off Breadth Feedback suggests paid holidays, sick leave, and PTO are part of the offering, alongside parental leave. Parental leave is also highlighted in public benefits profiles.

eClerx LLC Insights

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The Company
HQ: Mumbai, Maharashtra
12,544 Employees
Year Founded: 2000

What We Do

eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 16,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.

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