Process Manager

Posted 2 Days Ago
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Prestige Village, MD, USA
In-Office
Senior level
Professional Services • Consulting
The Role
Manage key account relationships for corporate clients in insurance broking: cross-sell products, handle claims advocacy and servicing, analyze policy gaps, negotiate terms with insurers and underwriters, retain and expand clients, and maintain stakeholder networks through regular insurer engagement.
Summary Generated by Built In
Company:Marsh Risk

Description:

We are seeking a talented individual to join our Key Account Management team at Marsh Risk India, a Marsh business . This role will be based in Chennai. This is a hybrid role that has a requirement of working at least three days a week in the office.

Process Manager – Risk Management Practice

We will count on you to:

  • Responsible for cross selling of products with the existing clients.

  • Proficiency on claims advocacy and servicing.

  • Well versed with different insurers, their strength and weakness

  • Identify key decision makers, clients or prospects risks needs and determines the services, products, and combinations that will best serve and address the client/prospect’s issues and objectives.

  • Doing gap analysis of the existing policies, suggesting better terms and negotiating the same with the markets.

  • Retaining and expanding existing client relationships.

  • Deal with underwriters for client requirements

  • Develops and maintains effective network within the business community and industry.

  • Build and maintain relationships with key stakeholders internally and externally.

  • Visit insurance companies regularly to ensure continuous engagement with different stakeholder.

What you need to have:

  • 6-9 years of corporate relationship management experience from a service background.

  • Ability to manage diverse client cultures of Indian Corporate, MNC Corporation and PSU clients.

  • Experience in Insurance Companies/ Insurance Broking company, Financial Services industry ( Investment Banking, Corporate Debt Syndication, Project Finance Advisory, etc focused on Corporate Solutions), Business Consulting Company.

  • Domain Knowledge required.

  • MBA from a reputed B - School

What makes you stand out?

  • Proven Leadership skill traits (elected leader in community, school & college). Background of having leadership role.

  • Exceptional selling & negotiation skills.

  • Strong analytical, problem solving and decision making skills.

  • Good networking skills and relationship management skills.

  • Strong communication / presentation skills

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.

  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Skills Required

  • 6-9 years of corporate relationship management experience from a service background
  • Experience in Insurance Companies, Insurance Broking, Financial Services, or Business Consulting
  • Domain knowledge in risk/insurance management
  • MBA from a reputed B-School
  • Ability to manage diverse client cultures (Indian Corporate, MNC, PSU)
  • Proficiency in claims advocacy and servicing
  • Well versed with different insurers, their strengths and weaknesses
  • Exceptional selling and negotiation skills
  • Proven leadership traits
  • Strong analytical, problem solving and decision making skills
  • Good networking and relationship management skills
  • Strong communication and presentation skills
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The Company
HQ: New York, New York
9,026 Employees

What We Do

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

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