Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
We are looking for a Process Manager who will work with cross-functional teams to support new assay launches and process improvement projects across our clinical testing business.
Key Responsibilities:
Develop a deep understanding of lab systems and workflows, utilized across the testing pipeline.
Lead user acceptance testing (UAT) and help coordinate launch activities for internal tools and clinical tests.
Collect and document business and technical needs for software tools and operational procedures.
Work closely with engineering and product teams and provide input in the scoping and building of requirements, in support of internal operations and test delivery.
Assist in project tracking and status reporting, including timelines, and stakeholder communication.
Investigate product and process issues, perform root cause analysis, assess impact of the issue and escalate to leadership.
Other duties as assigned
Qualifications:
Bachelor’s degree required
3+ years of relevant experience
Excellent communication skills
Comfortable working in a fast-paced, dynamic environment and adapting to shifting priorities.
Tech-savvy and comfortable learning and integrating new forms of technology with a steep ramp-up period
Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy
Show initiative and ability to work as part of a high-level team while working independently on mission-critical tasks
Chicago: $55,000-$70,000
The expected salary range above is applicable if the role is performed from Illinois and may vary for other locations (California, Colorado, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Skills Required
- Bachelor's degree
- 3+ years of relevant experience
- Excellent communication skills
- Comfortable working in a fast-paced, dynamic environment and adapting to shifting priorities
- Tech-savvy and comfortable learning and integrating new technology quickly
- Highly organized and systematic with superb attention to detail and accuracy
- Ability to show initiative and work independently and as part of a team on mission-critical tasks
What the Team is Saying
Tempus AI Compensation & Benefits Highlights
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Healthcare Strength — The package includes medical, dental, vision, life and disability coverage, FSA/HSA options, mental health/EAP, and pet insurance. Wellness programs, gym discounts, and commuter benefits complement the core coverage.
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Parental & Family Support — Paid parental leave and an onsite mother’s room are explicitly highlighted, alongside family medical leave. These offerings extend support for new parents beyond standard medical benefits.
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Wellbeing & Lifestyle Benefits — On‑site cafeteria meals, stocked snacks, and an on‑site barista in some offices enhance daily convenience. Hybrid/remote options and flexible schedules add meaningful lifestyle flexibility.
Tempus AI Insights
What We Do
We bring together one of the world’s largest libraries of multimodal clinical and molecular data with a robust suite of AI tools to help physicians personalize care in real time, connect patients with therapies and clinical trials, and enable partners to accelerate discovery and development of new treatments. With ~8 million de-identified research records and 350+ petabytes of data, Tempus partners with more than half of U.S. oncologists and the majority of the top 20 global pharma companies. Our teams are pioneering work across oncology, neurology, psychiatry, cardiology, and beyond—transforming how care is delivered and therapies are developed. At Tempus, every role contributes to our mission: to help each patient benefit from the experiences of those who came before. For more information, visit tempus.com.
Why Work With Us
We’re looking for people who can change the world. People who question the status quo and refuse to shy away from tough problems. For builders who are never done building, and the learners who are never done learning. Passionate individuals with undying curiosity who want to take on one of the greatest challenges humanity has ever faced—head on.
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Tempus AI Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Most of the team follows a hybrid policy, with some roles allowing for a fully remote arrangement and some roles being onsite only.
