About Flynaut LLC
Flynaut is a global leader in digital transformation, partnering with startups, SMEs, and large enterprises across various industries since 2004. Our team of passionate professionals transforms visionary ideas into groundbreaking realities by delivering cutting-edge mobile apps, robust web platforms, and comprehensive IT solutions. With expertise in healthcare, finance, education, retail, and more, we craft tailored solutions that exceed expectations. We prioritize innovation and quality, building lasting relationships based on trust and transparency, and have successfully delivered hundreds of projects that drive tangible business outcomes.
Job Type - Full time, OnsiteJob Location - Pune NIBMModel - Mon to Fri, Work from OfficeJob SummaryThe Process & Jira Administrator is responsible for maintaining and optimizing Jira for project management, issue tracking, and agile operations. This role also focuses on refining internal processes to improve team efficiency and cross-functional collaboration.
Key ResponsibilitiesJira Administration- Configure and maintain Jira projects, workflows, custom fields, permissions, schemes, dashboards, and filters.
- Manage user access, groups, and roles for Jira and integrated Atlassian tools (e.g., Confluence, Bitbucket).
- Implement and maintain automation rules using Jira Automation or scripting (e.g., ScriptRunner).
- Troubleshoot and resolve Jira issues for users across the organization.
- Integrate Jira with third-party tools (Slack, GitHub, Jenkins, etc.) to improve visibility and automation.
- Design, document, and improve standard operating procedures (SOPs) and delivery workflows.
- Work with stakeholders (Product, Engineering, QA, Marketing, etc.) to streamline business processes.
- Facilitate sprint ceremonies and agile process reviews where necessary.
- Conduct process audits and identify areas of improvement for delivery or operational efficiency.
- Ensure process compliance across teams and provide relevant training/support.
- Develop and maintain Jira dashboards and reports for leadership and project tracking.
- Support teams in generating insights for retrospectives, sprint reviews, and OKRs.
- Maintain Confluence documentation on processes, project templates, and SOPs.
- 3+ years of experience in Jira Administration and process management.
- Strong knowledge of Jira Software (Cloud or Data Center), workflows, permissions, and automation.
- Experience with Agile/Scrum/Kanban methodologies.
- Familiarity with Confluence, Bitbucket, or other Atlassian tools.
- Excellent analytical, communication, and documentation skills.
- Proven ability to drive process improvement initiatives.
- Experience with REST APIs and scripting (e.g., Groovy, Python) is a plus.
Top Skills
What We Do
Flynaut is a fast-evolving digital agency committed to produce work that symbolizes quality and creativity. Headquartered at Charlotte, we have a worldwide client base that benefits from our full-service digital packages. We specialize in web development, SEO, Internet marketing, mobile app development and branding.
Our team is motivated by a single purpose – Helping our customers to grow their business by offering the best in the online marketing space. We constantly come up with dynamic methods and tools that take your business to new heights of economic and social success. Our design strategies have been appreciated on multiple platforms.
Our client portfolio is as impressive as our work. Whether it is a startup or an established public listed corporation, we easily fit the bill. Choose Flynaut to experience modern, different and profitable digital solutions.
