Process manager - IT Service Continuity Manager & Document Management

Company Description

Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.

Job Description

• Conduct regular risk assessments and business impact analyses to identify critical services and potential threats. 
• Implement and test disaster recovery procedures to ensure they are effective and up-to-date. 
• Monitor and review IT service continuity performance, making improvements as needed to enhance resilience. 
• Document and report on IT service continuity activities, incidents, and testing outcomes to senior management and stakeholders. 
• Ensure compliance with industry standards and regulations related to IT service continuity. 
• Ensure that all documents, including policies, procedures, and operational manuals, are accurately created, stored, and easily accessible. 
• Implement and enforce document control procedures to maintain the accuracy and integrity of documentation. 
• Manage the lifecycle of documents, including creation, review, approval, distribution, and archiving. 
• Coordinate with various teams to gather, update, and manage documentation, ensuring it reflects current processes and systems. 

Qualifications

YOU WILL SUCCEED IF YOU:

• Hold a university degree
• Possess practical experience in Process, Organization and Quality management 
• Have project Management Experience in management of international projects, previous experience in intercultural environment
• Showcase strong communication skills (customer contact)
• Display analytical thinking capabilities 
• Highlight your presentation skills
• Prove your ability to work autonomously 
• Have an upper-intermediate (B2) level of proficiency in German and English and German 
• Understand the business environment and IT process and organization

Additional Information

Benefits

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

• Financial benefits
• Benefits with focus on learning and development
• Benefits with focus on health and sport
• Benefits with focus on family and work – life balance
• Other benefits

For more information about our benefits click to Benefits

Salary

Final salary is negotiable.

We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1100€ /brutto.

Additional information

* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.