Role : RCU Process Manager
Grade : M4/M5
Location: Pune, MH
Job Description
- Process Support Visits to Branches for Process Adherence
- Surprise Vigilance Visits to Branches and doing a random check of critical items of branch banking processes
- Conducting SPARC – Sales Audits of Sales Teams
- Pre and Post Account opening sampling of data for RCU
- Manage Team & Agencies to drive field level Initiatives, activities & Investigations
- Follow ups on the Unusual Events to ensure timely closure
- Support for counterfeit note reporting to authorities
- Ensure Fraud benchmarks are achieved with a view to minimize fraud numbers and plug in controls for product/ process lapses identified through proactive & hind-sighting measures.
- Understanding emerging fraud patterns from a strategic perspective and thereby guide the teams to develop effective controls, systems & processes.
- Liaison with legal & other govt. enforcement agencies
The measurable will be –
- Branch Audit Ratings
- Effectiveness of control in the branches in terms of tracking control items
- Critical findings in the vigilance visits
- Number of Unusual Events coming out of the branches and their closures
Number of STRs coming out of th
Similar Jobs
What We Do
About Kotak Mahindra Group: Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited. The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012. The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at http://www.kotak.com
