Process Leader, Sales & Mktg

Posted 2 Days Ago
Be an Early Applicant
Monroe, NC, USA
In-Office
Junior
Professional Services • Consulting • Design • Industrial
The Role
Manage ongoing customer relationships for ATISM accounts: process quotes and orders, track shipments, handle discrepancies, coordinate internal/external requests, support customer reviews, manage agreements, drive continuous improvement, and gather market feedback to maintain and grow business.
Summary Generated by Built In
Job Summary & Responsibilities

Proven to Perform.
From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. Join us.

Primary Purpose of this Job

The primary purpose of this job is to manage the on-going working relationship with ATISM customers.  Interface with internal and external customers at all levels while managing accounts and requests from inception to completion.

Essential Functions (other duties may be assigned)

  • Enter, book, audit, acknowledge, amend and log quotes and orders.
  • Manage backlog and report status to customers.
  • Coordinate customer requests internally and externally (ie. recert requests, surveys, etc.).
  • Manage and leverage customer relationships to maintain and grow.
  • Handle account / invoice discrepancies and complaints.
  • Gather and share market information (for and through Product Mgmt, Field Sales, pricing, etc.).
  • Track shipments / provide shipping documents to customers.
  • Manage long and short-term agreements
  • Support customer meetings/reviews
  • Work directly with customers to improve customer scorecards
  • Actively engages in Continuous Improvement projects

 

Preferred Qualifications

Basic Requirements

  • 4-year College Degree
  • 2+ years of experience in a sales, marketing, or process engineering environment

Preferred

  • Experience in an industrial setting a plus

 

 

 We thrive when the expectations are great, and the barriers are high. We're solving the world's most difficult challenges through materials science. Our advanced, integrated process technologies and proven performers give us a tremendous competitive advantage. When customers systems need to fly higher, dig deeper, stand stronger, and last longer -- anywhere on, above or below the earth -- ATI is proven to perform.


*It is ATI's policy to not provide immigration sponsorship for any of the company's positions.
ATI and its subsidiary companies will provide equal employment opportunities to all applicants without regard to applicant's race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, veteran status, disability status, or any other status protected be federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.


Skills Required

  • 4-year college degree
  • 2+ years of experience in sales, marketing, or process engineering environment
  • Experience in an industrial setting
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The Company
5,928 Employees

What We Do

ATI, Inc. provides architecture and engineering (AE) design, environmental compliance and remediation, and construction and facility/program management services. The company collaborates with government agencies, public/private institutions, non-profits, and industry to solve critical problems affecting the built and natural environment. A small business with global reach, ATI has worked throughout the United States and in more than 160 countries.

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