Process Intelligence & Analytics Specialist

In this role, you will work as Process Intelligence & Analytics Specialist, and report to the Global IS Process Intelligence Manager. You will leverage process intelligence across Information Systems and Corporate Functions to uncover inefficiencies, optimize processes, and enable automation at scale. You will also contribute to laying the foundation for agentic AI by building robust process semantics and a fact-based understanding of how processes operate end-to-end.

You will translate business needs into high-impact use cases and deliver actionable improvements that generate tangible, measurable business value. You will play a key role in scaling the adoption of Process Intelligence as a strategic capability across the organization.

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact. This role is contributing to the Information Services (IS) Core function Globally.
- Work model: #LI-hybrid

You will be mainly accountable for:

• Drive end-to-end process analysis using process intelligence to identify inefficiencies, bottlenecks, and automation opportunities across Corporate Functions
• Work closely with business and technical stakeholders to understand needs, challenge assumptions, and co-create high-impact use cases
• Translate business needs into actionable use cases and deliver data-driven recommendations that create tangible, measurable business value
• Build and maintain robust process semantics and data foundations to enable scalable, reusable process intelligence capabilities
• Contribute to laying the foundation for agentic AI by structuring process knowledge into machine-interpretable logic and decision frameworks
• Design, implement, and scale process intelligence use cases end-to-end, combining hands-on delivery with strategic thinking to ensure solutions are impactful, sustainable, and adopted at scale
• Promote and scale the adoption of Process Intelligence as a strategic capability, acting as a trusted advisor to drive fact-based decision-making

You will join a passionate, high-performing team of process intelligence experts who thrive at the intersection of business, data, and technology. Together, we turn complex processes into clear, fact-based narratives that reveal how work really happens, and where the greatest opportunities lie. We don’t just analyze processes; we actively shape and improve them.

In our team, curiosity, ownership, collaboration, and continuous learning are key. You will be encouraged to challenge the status quo, experiment with new ideas, and help build Process Intelligence as a core capability, and a key enabler of the next generation of AI.

Qualifications for the Role

• You have a solid educational background in Business, Engineering, Computer Science, Data Science, or a related field; a Master's degree is preferred.
• You have a proven track record (2+ years of experience) of translating complex data into measurable business outcomes through process mining, advanced analytics, AI, or process optimization.
• You bring hands-on expertise with data & analytics technologies, and experience working with snowflake, SQL, Python, Celonis, Signavio, or equivalent; experience with Machine Learning and GenAI is a plus.
• You are comfortable working across the full value chain, from data engineering and analytics to generating insights and influencing stakeholders and senior management.
• You can translate complex technical concepts into clear, business-friendly language to non technical audiences; you have demonstrated success building trusted relationships, and co-creating solutions across functions and organizational levels.
• You thrive in ambiguity, rapidly experiment, and scale innovative solutions from concept to enterprise adoption, with a passion for Process Intelligence and AI-driven automation.
• You have experience with IT Service Management and enterprise platforms such as ServiceNow, SAP, or Salesforce; ITIL v4 certification is a plus.
• You have fluency in English (C1) and hold a valid Spanish work permit.

What’s in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. 

Benefits

From well-being to retirement, ABB offers benefits that support every stage of your career.

• 🍽️ Lunch Allowance / Cantine: Enjoy subsidized meals or canteen access depending on your location.
• 🏡 Home Office Flexibility: Work from wherever suits you best thanks to our flexible remote work options.
• 📱 Company Mobile Phone: Stay connected with a corporate phone – no need to mix work and personal calls.
• 💻 Benefits Platform: Enjoy exclusive deals and discounts on everything from tech to travel through our employee benefits portal.
• 📈 Employee Share Acquisition Plan: Want to invest in your future? Join our share acquisition plan and grow with the company.
• 🎓 Learning & Training: Take advantage of a wide range of learning opportunities grow, upskill, and move forward in your career.
• 🚀 Career Development: Expect plenty of chances to advance your career internally with our Open Job Market, with support to explore new roles and take on exciting challenges!
• 🕓 Flexible Work Practices: We get that life happens – we support a healthy balance between your professional and personal life.

• 💚 Wellbeing Program: From mental health support to wellness activities, we’ve got your back—mind and body.

Our mission in ABB IS (Information Systems) is to harness the power of information technology to deliver valuable, reliable, and competitive IS services for ABB. If you have a strong technical skills, analytical mind, and the drive to help us stay ahead of the competition, you are the one we are looking for.

ABB is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. By connecting its engineering and digitalization expertise, ABB helps industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. At ABB, we call this ‘Engineered to Outrun’. The company has over 140 years of history and around 110,000 employees worldwide. ABB’s shares are listed on the SIX Swiss Exchange (ABBN) and Nasdaq Stockholm (ABB). www.abb.com

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity, generations, etc. Together, we are embarking in a journey where each one of us, individually and collectively, welcomes and celebrates individual differences.

Please, to apply share your application in English, since this role is part of an international team and the process will be conducted in English.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. 
Run What Runs the World.  

#ABBCareers  

#RunwithABB 

#Runwhatrunstheworld