Process Integration Analyst

Company Description

At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. 

Job Description

We are looking for a Processes Integration Analyst to join our team of around 1,700 people worldwide to help us power up the traveller's journey for millions of holidaymakers. If you want to be part of the changes in our Business Processes, and you are skilled in Business Analysis, keep on reading, as you might be the perfect fit for this job. 

The job in brief: 

Job Title - Processes Integration Analyst

Working model - hybrid from Switzerland

Team - you will join the Tech4 Finance - Process Integration team within the Technology department.

Level - Professional

Location - Chiasso

Contract - Permanent

What your impact will be 

Your main focus would be define and analyse business requirements and needs, being the bridge between the different internal stakeholders (mainly Legal, Tax, Finance, Commercial Dept) and Technology (e.g. Dev Teams, Architecture) , in order to identify possible solutions:

• to meet the needs of the business simplifying its evolutions 

• to highlight what is strategically important in terms of information

• to “force” the organisation to best integrate its activities’ flows 

Key Responsibilities

• Perform analysis on order and processes through checks on DB, accounts, and transactions to identify and model current activities

• Identification and representation of the possible solutions

• Support Development teams on the functional design of the solution and validate it defining and executing testing procedures

• Support issue resolution and decision making related to Sales and Billing systems 

• Prepare functional documentation in order to keep track of analysis and solutions identified

Qualifications

Your expertise 

• Degree in Economics, Engineering or similar fields and / or previous knowledge acquired in your work experience

• Knowledge of Excel, with good skills in pivot tables, formulas, etc

• Ability to represent functional requirements and processes and solutions design 

• Fluent English, written and spoken

Desirable: 

• Basic SQL language

• Previous experience as a business analyst or similar role

• Knowledge of Google Suite instrument

Additional Information

Perks of working with us:

How we work together:

- An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities)

- Shorter working week (36h), with a half working day on Fridays
- Flexible start and end of the working day (with core hours from 10:00 to 4:00 pm)
- Possibility to work from anywhere for a period per year defined according to local regulations

How we learn together:

- Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to personal growth, learning and training

- Access to e-learning platforms (e.g. Discovery, O’reilly - depending on the department), professional and managerial skills development training paths

Other perks:
- 2 paid days off per year for volunteering purposes

- Occasional social events to foster connections among colleagues

- Travel industry discounts and flash exclusive staff fares

- We support our employees through life's significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws.

Wish you were here? We do, too!

Selection process steps*:

- HR interview (10-30 minutes)

- 1st interview (Manager): soft skills + technical knowledge + logical test

- 2nd interview (Manager): soft skills + technical knowledge + practical exercise designed to simulate a typical day in this role

- 3rd interview (Director): soft skills

- Offer extended
(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Eligibility criteria:

By submitting your information and application, you confirm that you are legally authorized to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.