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Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.
Job Description
Experience
- Four years of experience in quality, process improvement, industrial engineering, or business analysis in healthcare
- Experience in revenue cycle, finance, or project management
- Experience in leading teams and facilitating workshops from start to finish with measurable results and operational impact
Preferred Qualifications
- Master's degree in healthcare, business, engineering, or related field
- Certification in facilitation, process improvement, project management, or related field
- Management of large statistical data with proven analysis skills (e.g., clinical, operational, customer service)
- Experience in leading teams and facilitating workshops from start to finish with measurable results and operational impact
- Strong technical background, including advanced Excel skills (e.g., VLOOKUP, PivotTables, and working with large data sets/data lakes), ability to write SQL queries, proficiency with Power BI, and prior experience with EPIC.
Education
- Bachelor's degree or 10 years of experience in revenue cycle at managerial level
Certification Summary
- Six Sigma Green Belt or Epic Systems (revenue cycle) within one year of employment
Knowledge, Skills, and Abilities
- Demonstrated critical thinking and process improvement skills
- Independent judgment and action skills in order to facilitate needed change in practice
- Strong verbal and written communication skills for one-on-one interaction and facilitating group discussions
- Self-starter with proven ability to organize and follow through multiple complex tasks and projects simultaneously
- Demonstrated supervisory, instruction, and/or mentoring skills
- Proficient in computer skills (e.g., Microsoft Word, PowerPoint, Access, Excel, Visio)
- Ability to write SQL queries
- Demonstrated statistical analysis skills (clinical, operational, customer service, financial)
- Prior experience with EPIC
Job Responsibilities
- Educates and provides technical expertise to system employees and leaders in identifying key performance indicators linked and aligned with organizational strategic goals and performance targets.
- Facilitates multidisciplinary teams using Lean Six Sigma methodology to evaluate processes and systems, generate alternatives, and make recommendations to reduce waste, increase utilization, reduce costs, improve customer satisfaction, and produce improved financial outcomes.
- Communicates team recommendations effectively.
- Facilitates delivery of basic, intermediate, and advanced quality and service training modules to management and staff.
- Develops supporting instructional materials that enhance the learning objectives.
- Works with other members of the team to ensure consistency and seamlessness in service experience (quality/customer service), financial, or operational performance.
- Facilitates failure modes and effects analyses to identify and eliminate or minimize points of risks through process redesign.
- Collaborates with appropriate physicians, management, and staff to obtain, document, and validate information related to assigned projects.
- Develops quality, service, and financial metrics to assess the overall success of improvement efforts.
- Evaluates and implements new initiatives that assist in the achievement of system goals.
- Maintains professional development by expanding knowledge base of methodologies and techniques including continuous quality improvement, statistical process control, Six Sigma, and Lean.
- Participates in the achievement of organizational-directed department goals.
- Demonstrates fiscal responsibility and contributes to departmental achievement of financial goals (Revenue Cycle).
Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
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Job Family
Skills Required
- Four years of experience in quality, process improvement, industrial engineering, or business analysis in healthcare
- Experience in revenue cycle, finance, or project management
- Bachelor's degree or 10 years of experience in revenue cycle at managerial level
- Six Sigma Green Belt or Epic Systems (revenue cycle) within one year of employment
Children's Healthcare Of Atlanta Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Children's Healthcare Of Atlanta and has not been reviewed or approved by Children's Healthcare Of Atlanta.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is paired with on‑site or near‑site primary care, a 24/7 nurse line, Teladoc, and counseling resources. Wellness services such as fitness centers, classes, and biometric screenings reinforce access to care and preventive support.
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Parental & Family Support — Near‑site child care, a child‑care credit, adoption and fertility assistance, and paid parental and other leaves indicate strong family‑oriented support. Everyday convenience perks like a free concierge service further ease caregiving and life logistics.
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Retirement Support — A dual‑plan setup with a 403(b) savings plan and a separate employer‑funded 401(a) growth plan signals meaningful long‑term financial support. Financial‑wellness resources are also highlighted.
Children's Healthcare Of Atlanta Insights
What We Do
For more than 100 years, Children’s Healthcare of Atlanta has depended on clinical and nonclinical employees to help make kids better today and healthier tomorrow. Consistently ranked as one of the leading pediatric healthcare systems in the country by U.S. News & World Report, Children’s is the only freestanding pediatric healthcare system in Georgia and one of the largest pediatric clinical care providers in the country. We’re also one of Atlanta’s leading employers and have been recognized as one of the nation’s top places to work. Our System includes: • 789 licensed beds • Three hospitals • Urgent Care Centers • Marcus Autism Center • Center for Advanced Pediatrics • Support Center for nonclinical staff • More than 14,000 employees, including more than 4,400 nurses and 2,300 physicians representing more than 60 pediatric specialties and programs Why Children’s? Here are some of the reasons new graduates and experienced clinicians alike choose Children’s. • We manage more than 1.1 million patient visits and 44,400 surgical procedures annually. • We are home to the only Level 1 and one of the only Level 2 pediatric trauma centers in Georgia. • We take a team approach to care. Our clinicians collaborate with social workers, chaplains, music therapists, therapy dogs and many others to help ensure kids receive comprehensive care.
