Job TitleProcess Improvement Manager - Data Analytics
Job Description
Position Summary:
The Process Improvement Manager is responsible for describing, training, implementing, and improving Supply Chain’s way of working in terms of processes, organization, tools, people. In this position, you will work closely with stakeholders throughout the Supply Chain domains in Vanderlande to develop digital solutions utilizing data analytics, digital process automations and artificial intelligence and machine learning. You are part of the North American Supply Chain Transformation Excellence Office which supports the North American Supply Chain Center.
Job Duties and Responsibilities:
- Describe Supply processes sourcing, procurement, ordering and physical distribution, procedures, tools, and templates in close cooperation with the (Delegated) Process Owner(s) for Supply within Vanderlande
- Maximize standardization of Supply processes, implement and train
- Manage, align, and implement process improvements within Supply, but also with other disciplines
- Represent Supply Chain in IT Change projects, define process requirements and guide changes
- Perform data analysis tasks such as building reports, identifying trends, and making recommendations based on findings
- Communicate with management regarding research findings, presenting reports in written or verbal format, and providing recommendations for action based on findings
- Develop and lead a regional key user network to support this role
- Conduct surveys to collect information about customer preferences or satisfaction with products or services
- Maintain relationships with senior management and counterparts in Global Supply Chain to further develop, execute and improve this role
- Work closely with stakeholders to understand and maintain focus on their analytical needs, including identifying critical metrics and KPIs, and deliver actionable insights to relevant decision-makers
- Support group lead by evaluating strengths and weaknesses and identifying team training needs.
Required Education and Experience:
- Bachelor’s degree in related field
- Knowledge of products and tools used for industrial automation
- Intermediate Excel, Python, R, SQL, PowerBI
- English Language
Preferred Qualifications:
- Master’s degree in related field
- Prior experience in the material handling systems industry or similar project-based industries
- Six Sigma black belt
Knowledge-Skills-Abilities
- Excellent negotiation skills, creative thinker, problem solver
- Good interpersonal and influencing skills, superior communicator
- Sense of customer service, cross functional team player, relationship builder
- Good time management, ability to multitask, prioritize and meet deadlines
- Entrepreneurial spirit, ability to set own goals and get things done
- Ability to analyze improvements and turn it into useful information
- Ability to summarize complex situations, and provide clear recommendations
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Top Skills
What We Do
Vanderlande is the global market leader for future-proof logistic process automation at airports. The company is also a leading supplier of process automation solutions for warehouses and in the parcel market.
Vanderlande’s baggage handling systems are capable of moving over 4 billion pieces of baggage around the world per year. Its systems are active in more than 600 airports including 12 of the world’s top 20. More than 52 million parcels are sorted by its systems every day, which have been installed for the world’s leading parcel companies. In addition, many of the largest global e-commerce players and retailers have confidence in Vanderlande’s efficient and reliable solutions.
The company focuses on the optimisation of its customers’ business processes and competitive positions. Through close cooperation, it strives for the improvement of their operational activities and the expansion of their logistical achievements. Vanderlande’s extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology.
Established in 1949, Vanderlande has more than 7,500 employees, all committed to moving its customers’ businesses forward at diverse locations on every continent. With a consistently increasing turnover of 1.8 billion euros, it has established a global reputation over the past seven decades as a highly reliable partner for future-proof logistic process automation.
Vanderlande was acquired in 2017 by Toyota Industries Corporation, which will help it to continue its sustainable profitable growth. The two companies have a strong strategic match, and the synergies include cross-selling, product innovations, and research and development.
