Process Improvement Leader

| US +80 more | Remote
Employer Provided Salary: 76,460-119,280 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people, products, customers, and corporate values, are all part of our recipe for success.
Why work for Dawn Foods?
Why should you apply? We invest in you!

  • Industry-leading health insurance on Day 1!
  • Competitive Pay
  • 401(K) + company match
  • 10 Paid Company Holidays
  • Paid Time Off
  • Professional training
  • Family-owned business over 100 years in service
  • An opportunity for career advancement, working as part of an empowering workforce.

Job Purpose and Overview
This position provides technical guidance and direction to all departments as it relates to Inventory, Fulfillment, Warehouse and Delivery. This position will lead, develop, and implement the process improvement strategies and initiatives to improve customer satisfaction, using lean methodology and tools.
This is a hybrid position requiring presence on-site at one of our Dawn Foods distribution centers for a minimum of 3 days per week, with travel expected up to 50% of the time.
Candidates for this role must reside near one of our Dawn Foods distribution centers to be considered.
What You'll Do as a Process Improvement Leader at Dawn Foods?

  • Develop, manage, and facilitate the process improvement initiatives and strategy for the process role.
  • Lead cross-functional team that will develop game-changing processes and technologies across the enterprise.
  • Identify and implement process improvements and cost gain initiatives, maintaining a strong focus on execution and delivery of short-term results while moving towards the long-term vision while working with the team and supporting the staff.
  • Develop programs & project metrics and communicate status as appropriate to senior leadership and relevant stakeholders.
  • Ownership of large complex technology projects & programs with significant impact to the business while delivering on schedule, within budget, and ensure cost savings are met.
  • Lead training and education to the Supply Chain and Distribution teams on tools for process evolution and enhancement.
  • Design, deliver, and evaluate training and development programs by utilizing blended learning methods (instructor-led, e-learning, videos, written resources).
  • Monitor, track, and report key fleet and warehouse operational efficiency metrics to identify key levels and opportunities for equipment and process improvements.
  • Develop complex strategies to resolve frequent and infrequent issues within the Distribution Centers.
  • Lead the development of the corrective actions and problem solving for issues related to fleet and warehouse operational efficiency.
  • Track and report evolution of the implemented corrective and preventive actions against trends to assess effectiveness.
  • Lead the standardization and documentation of processes and protocols to ensure consistency and scalability across the Distribution Services and Supply Chain organization.
  • Provide sound recommendations for long-term improvement of processes by remaining up to date with Best Practices, evolving supply chain trends, and technology advancements.
  • Lead investigations of negative trends and, in alignment with teams and leaders, facilitate the implementation process.
  • Collaborate with other inter/intra departmental resources to coordinate plans as it relates to outages/engineering changes.
  • Work with Quality to identify key equipment, packaging gaps, and opportunities.
  • Assist with traceability gaps, audit readiness, and identifying process improvements.
  • Works with Quality to support new product and process launches throughout department.
  • Perform and compile analytical reports to support changes needed within department.
  • Directly interface with engineers to design, develop, implement projects.
  • Lead certification efforts for Best Practices.
  • Manage daily tactical issues when needed.
  • Other duties as assigned.

What Does It Take to be a Process Improvement Leader at Dawn Foods?
Below are the minimum qualifications to be a fit for this job.

  • High School Diploma or GED required.
  • A bachelor's degree and 5 years' experience in Operations, Supply Chain etc. with 2 of those 5 years owning continuous improvement initiatives or 9 years of experience in lieu of a bachelor's degree with 5 years of more of experience in Operations, Supply Chain, etc. and 2 of those 5 years owning continuous improvement initiatives.
  • Knowledge of departmental systems & controls, procedures, processes, and workflow.
  • Written skills - Able to present (& sell) ideas & information in written form.
  • Change Leadership skills - Understands the cultural dynamics of the current state of an organization including the hidden assumptions and the difference between the stated values and the values in practice.
  • Experience continually refining the methodology to enhance execution.
  • Proven ability to manage comprehensive project management methodology and guide projects that deviate from plan to ensure conformance.
  • Ability to review and analyze quality trends within the distribution and supply chain team.
  • Strong ability to influence others without direct authority to seek and gain leadership alignment and activate resources to deliver to project commitments as well as completing effective in-depth investigations.
  • Experience providing leadership and guidance to cross functional, multilevel distribution and supply chain teams to assure causes of non-conformances are identified and understood and that sound corrective/preventive actions are implemented.
  • Proven ability to analyze data and based on the trends, recommend actions for process, equipment, and system improvement.
  • Required experience with Warehouse Management (WM).
  • Highly preferred experience with SAP and Descartes
  • Lean Six Sigma Green Belt or the equivalent combination of training, education and experience preferred.
  • Resource Planning skills preferred - Forecasts and articulates resource requirements based on knowledge of resourcing and availability of resources.

Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work is performed in an office or remote setting with no unusual hazards. Up to 50% travel with overnight stays will be required.
  • While performing the duties of this job, the employee is regularly required to stand; walk; use hands to grasp, move, or utilize objects, tools, or controls; reach with hands and arms; and talk and hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to use sensory perception for quality measurement of products.
  • The employee must regularly lift and/or move up to 15 pounds and infrequently lift and/or move 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus on computer and non-computer tasks

Note: The level of physical effort may vary from site to site and in some cases be greater or lesser than documented here.
About Our Benefits
Dawn is proud to employ the top talent in the baking industry, and we reward our people with comprehensive health and well-being coverage, competitive compensation packages, and award-winning benefit offerings. We also help protect your future financial health with a generous 401(k) matching program that provides additional retirement funds and many tools and resources on financial wellness. Dawn encourages professional growth through tuition assistance and educational programs, and we are always searching for ways to improve our industry-leading services and benefits.
Compensation Range:
$76,460-$119,280 with bonus incentive
LI-Hybrid #LI-IT1
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, pregnancy, sexual orientation, gender identity/gender expression, citizenship status, military or veteran status, genetic information or any other status or condition that is protected by applicable law.
Requisition ID: 35486
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Date: Apr 17, 2024
If you need accommodation for any part of the employment process because of a disability, please send an email to [email protected].

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • MailgunEmail

An Insider's view of Dawn Foods

What’s the vibe like in the office?

People in our team are energetic and enthusiastic about what we are building, and also willing to work together, share feedback, and be flexible to make things happen. We are heavily outcome driven. Overall, the vibe is really positive, and I enjoy working here.

FIona Wu

Product Manager

What projects are you most excited about?

We are building full scale, in-house, digital capabilities from scratch. The team is picking all of the platforms and solution providers to create a robust digital platform. We have complete autonomy. It's a once in a lifetime opportunity. And everything we do going forward will be a first for the company (and maybe the industry)!

Bob Howland

Chief Digital Officer

What makes someone successful on your team?

The Boston office is a start-up. We are in a shared space with dozens of other start-ups with lots of cool amenities and energy. The team spends lots of time collaborating on what capabilities we are going to build and how to build them. We talk. We exchange ideas. We act. Nimble. Agile. It's all very fluid. And exciting!

Gireesh Sahukar

VP, Digital

How do your team's ideas influence the company's direction?

Everything the team is working on will directly impact the future of Dawn. We are building tools that will transform how team members and customers interact with the brand. Having a direct impact on the future vision of a company that is celebrating 100 years of business is a unique and exciting opportunity that I am lucky to be a part of.


Director of Digital Delivery

What is your vision for the company?

Digital is our future. I'm so excited about the team that Bob is building and the impact he has already made at every level. The Digital Innovation Hub in Boston has hit the ground running. I'm 110% invested in our digital journey!

Carrie Jones-Barber


What are Dawn Foods Perks + Benefits

Dawn Foods Benefits Overview

Dawn leaders and the Jones Family are proud to provide exceptional award winning benefits to some of the best people in our industry. Our Philosophy is to continue taking the best care of our Team Members who fuel Dawn’s success every day.  We are committed to help Team Members and their loved ones live healthy lives for many years to come. Some of our benefits are: Health, Dental & Vision, Flexible Spending Account, Health Savings Account, Life Insurance AD&D, Disability, Voluntary Products, 401(K), Paid Time Off, Paid Parental Leave, Employee Assistance Program, Consumerism Card.

Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
The benefit programs have a diverse offering to meet the needs of Team Members across the U.S
Mental health benefits
We have a robust well being strategy.
Financial & Retirement
401(K) matching
Performance bonus
On Bonus eligible positions.
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Generous PTO
Paid holidays
Office Perks
Commuter benefits
Company-sponsored outings
Fitness stipend
Dawn Foods reimburses up to $250 per person per year or $400 per family on gym memberships. And $600 per person per year or $1200 per family for weight management.
Professional Development
Tuition reimbursement

Additional Perks + Benefits

Dawn’s Circle of Excellence puts Dawn People at the top. We have been recognized as an innovator for our rewards programs over the last few years and we believe we have good reward programs. We are one of the first companies in the nation to offer an emergency savings program as well as a advocacy/wellbeing model for our Team Members and their dependents

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