A strong data driven approach is essential, leveraging analytics and structured problem solving to identify root causes, evaluate opportunities, and support decision making. The work often involves navigating ambiguity, where problems and solutions are not clearly defined, requiring the ability to structure issues, explore options, and develop a path forward.
Success in the position requires operating in a highly cross functional environment, influencing outcomes, aligning stakeholders, and driving results without direct authority.Job Description:
- Lead multiple process improvement projects using structured problem-solving and Lean methodologies to improve operational performance
- Conduct structured assessments of business problems and opportunities, including defining problem statements, analyzing current state performance, and evaluating improvement potential to inform recommendations and ownership
- Collaborate with a broad stakeholder group across operations, supply chain, and support functions to identify improvement opportunities, align on priorities, and define project scope
- Partner closely with Process Improvement Analysts to leverage data, analytics, and reporting to support problem diagnosis, quantify opportunities, and track project performance
- Analyze operational data to diagnose issues, quantify opportunities, and track performance against targets
- Facilitate workshops, working sessions, and project meetings to drive alignment and progress
- Develop and maintain process maps, standard work, and performance measures to support sustainment of improvements
- Identify and manage risks, issues, and barriers to successful project delivery
- Collaborate with IT to support system related improvements and ensure alignment between process and technology
- Develop project plans and roadmaps, and ensure initiatives are delivered on time and meet defined objectives
- Communicate progress, findings, and recommendations clearly to stakeholders and Senior Managers
Qualifications
- Post secondary education in Business, Engineering, or a related field
- 2-plus years of experience in process improvement, continuous improvement, or project management roles
- Ability to work effectively in ambiguous environments, where problems are not well defined and solutions require exploration, structure, and iteration
- Ability to influence without direct authority and work effectively in a dynamic environment
- Strong analytical and problem-solving skills with the ability to work with data to inform decisions
- Strong communication, facilitation, and stakeholder management skills
- Experience using PowerBI to analyze data and support reporting and insights
- Working knowledge of Lean or continuous improvement methodologies
- Proficiency with Microsoft Office tools, particularly Excel and PowerPoint
Note:
This position is a Monday to Friday role based out of our OEM Remanufacturing facility
Competitive benefits package
Defined Contribution Pension Plan and Employee Share Purchase plan (with employer matching components)
3 weeks' vacation to start (plus flex time)
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Skills Required
- Post-secondary education in Business, Engineering, or related field
- 2+ years experience in process improvement, continuous improvement, or project management
- Ability to work effectively in ambiguous environments and structure iterative solutions
- Ability to influence without direct authority and manage stakeholders
- Strong analytical and problem-solving skills using data
- Strong communication, facilitation, and stakeholder management skills
- Experience using PowerBI for data analysis and reporting
- Working knowledge of Lean or continuous improvement methodologies
- Proficiency with Microsoft Office tools, particularly Excel and PowerPoint
What We Do
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty. With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime. Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
