PROCESS IMPROVEMENT ENGINEER

Posted Yesterday
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Dammam, SAU
In-Office
Mid level
Industrial • Manufacturing
The Role
Lead process improvement initiatives across Napco Flexible Packaging and shared units using Lean and Six Sigma tools. Conduct audits, analyze data and customer surveys (NPS/CSAT), drive root-cause analysis and corrective actions, support food safety (HACCP/BRC) and occupational health & safety systems, generate technical reports, and manage projects to align processes with organizational objectives.
Summary Generated by Built In

1- Use own understanding of NFP business environment and objectives, and interpret and apply internal policies and procedures

2-Communicate and deliver information in a business context both verbally and in writing in a clear, concise, and comprehensive manner

3-Monitor, collect and interpret a range of raw data from various sources, evaluate/analyze results and create reports to assist decision-making process in various aspects of work at NFP

4-Know and use National and Foreign languages both spoken and written

5-Organize and plan work/project activities to efficiently accomplish tasks and meet short & long term objectives

6-Understand and effectively use standard equipment and office automation systems and software

7-Gathers and analyzes data and effectively respond to new, complex or problematic situations; creates solutions that drive value for NFP and its customers, incorporating innovative approaches where relevant

8-*Serves lead auditor to tutor, assist and evaluate Internal auditors

*Conduct auditing and assessments for processes related activities in Napco Flexible Packaging Business Units and Shared Units to identify gaps and weaknesses

*Assist the stakeholders to identify the Root Cause and set the action plan for the gaps. 

*Lead auditor certification in one or many Standards is a plus

9-*Know about NPS and CSAT concepts. 

*Assist business unit to analyze customer survey and set action plans.

10-Know and implement Lean Manufacturing Principles: Just In Time (JIT), Six Sigma, Ishikawa, 5S, SMED, PDCA and other related tools.

11-*Know management system related to occupational health and safety and to implement it. 

*Understand and interpret legal requirements, regulations and internal procedures, to protect humans, property and prevent Market losses.

12-*Create and Update Indicators for measurement in line with organization objectives. 

*Assist stakeholder to analyze the measurement results.

13-Initiate, plan, execute, monitor /control, and close projects using the adequate resources, tools and techniques to meet deadlines, budget and quality.

14- Assist organization in executing the strategies set forth by the leadership.

15-*Assist the food safety team leader to ensure that the food safety management system is established, implemented, maintained & updated. *

Organize Food Safety Meetings and follow-up the execution of the action plan 

*Update the HACCP plan, in coordination with the concerned parties, upon any change that occur. 

*Conduct Floor rounds / SWAB test on employees and FG’s to ensure that the compliance with the Hygiene policy and the BRC requirements 

*Trained on the latest BRC issue.

16- *Generate technical reports (PID reports, reports requested by leadership).

 *Generate and analyze quality figures.

17- *Know Process Improvement Tools (Flowchart, Value Stream Mapping, Cause and Effect Analysis, etc.)

* Propose and implement strategies to address complex systems changes

18-*Diagnose improvement opportunities and develop solutions using principles of process excellence and related tools 

*Align processes, resources-planning and department goals with overall strategy

19-*Efficiently interpret the requirements of any particular Standard and formulate the implementation methods to ensure compliance. 

*Keep updating the manage

Skills Required

  • Understanding of the employer business environment and internal policies/procedures
  • Strong verbal and written business communication skills
  • Ability to monitor, collect, analyze data and create decision-support reports
  • Proficiency in national and foreign languages (spoken and written)
  • Organize and plan work/projects to meet short and long term objectives
  • Use of standard equipment and office automation systems/software
  • Lead internal audits and serve as lead auditor to train and evaluate internal auditors
  • Conduct auditing and assessments of process-related activities in business and shared units
  • Assist stakeholders to identify root cause and set corrective action plans
  • Lead auditor certification in one or many standards
  • Knowledge of NPS and CSAT and ability to analyze customer surveys and set action plans
  • Implement Lean Manufacturing principles (JIT, Six Sigma, Ishikawa, 5S, SMED, PDCA)
  • Knowledge of occupational health and safety management systems and legal/regulatory requirements
  • Create and update performance indicators and assist stakeholders in analysis
  • Project initiation, planning, execution, monitoring/control, and closure skills
  • Support leadership in executing organizational strategies
  • Support food safety team: maintain FSMS, organize meetings, update HACCP, conduct floor rounds and swab tests, ensure BRC compliance
  • Generate technical reports (e.g., PID reports) and analyze quality figures
  • Familiarity with process improvement tools (flowcharting, VSM, cause-and-effect analysis)
  • Ability to propose and implement strategies for complex system changes and align processes with strategy
  • Interpret requirements of relevant standards and formulate implementation methods
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The Company

What We Do

Napco National is involved in Packaging & Consumer Disposables Manufacturing.

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