Process Improvement Assistant Manager

Posted 23 Days Ago
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Jakarta, DKI Jakarta
3-5 Years Experience
eCommerce • Logistics
The Role
Responsible for managing operational improvement projects, identifying opportunities for improvement, eliminating bottlenecks, and ensuring projects run on timeline while achieving objectives. The role also includes conducting training on continuous improvement across departments.
Summary Generated by Built In

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 


At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Responsibilities:

  • Managing operational improvement projects to increase company competitive advantage.
  • Identify the existing and improvement opportunities with providing problem identification.
  • Focusing on the eliminating bottlenecks, increasing productivity and reducing cost.
  • Report and ensure all improvement project running according to its timeline and achieve the determined objective.
  • Conduct Continuous Improvement Awareness Training to all department.

Requirements:

  • Minimum 3 years of related experience in leading an improvement projects.
  • Advance knowledge in continuous improvement/process excellence with PDCA + 8 Step Problem Solving or Lean Six Sigma approach.
  • Familiar with logistic KPI, metric, system, and workflow
  • Highly flexible, easy to adapt with new environment, project management, team work, customer centric and eager to self-learn under minimal direction
  • Excellent written and verbal communication skills (Bahasa & English) with the ability to interact with other departments.
  • Strong analytical skills with an eye for detail and proficient in data processing
  • Willing to Business Trip

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The Company
4,902 Employees
On-site Workplace
Year Founded: 2014

What We Do

Ninja Van Group is a tech-enabled logistics organisation, backed by marquee investors including GeoPost, Alibaba Group, and B Capital Group. Launched in 2014 as an e-commerce express logistics company, it reached 100% network coverage by 2018 with over 2,000 stations and hubs across Southeast Asia. Today, around two million parcels course through its network daily. A decade of operations fortified Ninja Van Group’s e-commerce express network, enabling concurrent diversification across the realms of e-commerce and express logistics. To maximise its scale in e-commerce, Ninja Van Group offers a comprehensive suite of solutions – from digital to full-funnel marketing – to help shippers sell better. As a springboard for expansion beyond e-commerce, Ninja Van Group's e-commerce express network lays the groundwork for venturing into other express verticals, including business-to-business inventory restocking and cold chain.

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