- Conduct in-depth assessments of existing business processes to identify areas for improvement, inefficiencies, and bottlenecks.
- Utilize process mapping, data analysis, and other tools to gain a deep understanding of current operations
- Develop and implement process improvement
- Design and implement new or improved processes that are efficient, effective, and customer-centric
- Define and track key performance indicators (KPIs) to measure the effectiveness of process improvements
- Prepare reports and presentations to communicate project progress and results to management
- Collaborate with cross-functional teams to identify and implement process improvement opportunities.
- Build strong relationships with stakeholders
- Facilitate workshops and meetings to drive consensus and engagement
Requirements
- Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, or a related field.
- Minimum 3–5 years of experience in process improvement, operational excellence, or quality management.
- Strong analytical and problem-solving skills with the ability o use data to drive decisions.
- Ability to lead change management efforts and influence cross-functional teams.
- Highly detail-oriented with strong organizational and time management skills.
- Proactive, self-motivated, and capable of working independently and in teams.
- Strong experience with Lean, Six Sigma (Green Belt or Black Belt preferred), Kaizen, or other process optimization methodologies.
- Hands-on experience with QMS implementation, process audits, compliance, and process standardization is a plus.
- Experience in project management and working in cross-functional teams.
- Proficiency in process mapping tools (e.g., Visio, Lucidchart) and data analysis tools (e.g., Excel, Power BI, Tableau).
- Excellent understanding of ISO standards and regulatory requirements related to quality management.
- Knowledge of process automation tools and workflow management systems is a plus.
- Willing to work in BSD, South Tangerang.
Benefits
- Medical Insurance
- Medical Check Up
Top Skills
What We Do
Linknet is dedicated to improving lives and supporting Indonesia’s digital growth by delivering smart, reliable technology infrastructure through its three main business units. The new business units are FiberCo for fiber optic networks, EnterpriseCo for connectivity and B2B solutions, and MediaCo for content and media services.
With more than 4 million home passes in more than 40 cities in Indonesia, Linknet showing its commitment of Linknet's Purpose "We LINK the Nation for Better Lives".
Linknet is the part of Axiata Group with CelcomDigi (Malaysia), Dialog (Sri Lanka), Robi (Bangladesh), Smart (Cambodia), Boost, ADA, edotco, and XL Axiata (Indonesia).
Learn more at www.linknet.co.id.
