Process Excellence Manager

Reposted 6 Days Ago
Be an Early Applicant
Dearborn, MI, USA
Hybrid
138K-262K Annually
Senior level
Automotive
The Role
The Process Excellence Manager drives continuous improvement in quality and manufacturing processes, leads governance for action closure, and modernizes standards using digital and AI solutions.
Summary Generated by Built In

If good is just never good enough for you, Ford Quality shares your passion for striving for perfection. We’re responsible for driving the continuous improvement efforts that enable Ford to deliver the highest quality products and services. Help us drive operational excellence through such innovative, proprietary initiatives as our Global Product Development System, Quality Operating System and New Model Launch. Work cross-functionally and closely with integrated teams in Manufacturing, Product Development, Purchasing, Marketing, Sales and Service.

 

In this position... 

You’ll own prevent recurrence at the enterprise level. You’ll lead the governance and closure discipline behind prevent action closure (PAC), removing roadblock and driving timely decisions with broad visibility across global quality, manufacturing, and cross-functional partners.
You’ll solve real problems with measurable impact. This role is built for someone who likes turning complexity into standard work: tightening processes, improving closure performance, and strengthening audit/compliance readiness. Success is clear and trackable in cycle time, execution health, and quality outcomes.

 

You’ll modernize how people get work done (including AI-enabled improvements). You’ll help transform standards and procedures into a better end-user experience—simpler, faster, and more scalable—by driving digital deployments, smarter search/knowledge tools, and process excellence that creates lasting capability, not just one-time fixes.

Responsibilities

What you'll do...

  • Lead and influence a broad stakeholder network across manufacturing, supplier/functional teams, and global quality skill teams—bringing the right people together, setting clear direction, and driving alignment when ownership or root cause is unclear.

  • Run the Prevent Action Closure (PAC) governance process and drive closure discipline by moderating the governance forum, acting as an approver, surfacing lagging actions early, and escalating decisively to remove roadblocks and prevent recurrence.

  • Turn requirements into standard work people actually use by owning key global quality standards/procedures (including revision cycles and governance), answering stakeholder questions through governance forums, and simplifying processes based on systemic learnings.

  • Deliver audit-ready procedures/standards by partnering with teams supporting Quality Operating System audits and corporate compliance expectations, tracking nonconformance closure, and using dashboards/scorecards to keep performance transparent and on-time.

  • Modernize the quality standards and procedures experience with digital + AI-enabled solutions—driving improvements like AI-assisted procedure writing and smarter search, and scaling digital checklists/tools to improve usability, traceability, and productivity in the manufacturing environment.

Qualifications

You'll have... 

  • Bachelor's Degree in Engineering, Quality, or related technical field

  • 5-10 years of experience in automotive manufacturing quality or regulatory compliance. 

  • Proven leadership experience, including direct people management. 

  • Strong understanding of quality systems (e.g., IATF 16949, ISO 9001) and manufacturing operations. 

  • Excellent communication, problem-solving, and stakeholder management skills. 

 

Even better, you may have...

  • Master’s degree in Engineering, Business, or Technical Field. 

  • Familiarity with Ford’s Quality Operating System framework and procedures/standards.

  • Six Sigma or Lean certification.

 

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

 

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:

  • Immediate medical, dental, and prescription drug coverage

  • Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more

  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

  • Vehicle discount program for employees and family members, and management leases

  • Tuition assistance

  • Established and active employee resource groups

  • Paid time off for individual and team community service

  • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

  • Paid time off and the option to purchase additional vacation time. 

 

This position is leadership level 5 and ranges from $138,240-261,720. 

 

For more information on salary and benefits, click here: https://fordcareers.co/LL5

 

Visa sponsorship is not available for this position.

 

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

 

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid   

About UsAt Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation.About the TeamFord Quality is responsible for driving continuous improvement for the Ford and Lincoln brands to deliver top quality products and services to delight our customers. We achieve this through operational excellence and global processes and tools, such as Global Product Development System, Quality Operating System, New Model Launch, working with integrated teams in Manufacturing, Product Development, Purchasing, Marketing, Sales and Service, etc.
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The Company
Campbellfield, VIC
175,633 Employees
Year Founded: 1903

What We Do

Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.

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