Service Center
CSCS TXProcess Improvement & Operational Efficiency· Evaluate center workflows to identify inefficiencies, performance gaps, and opportunities for improvement.
· Develop and implement practical solutions that improve productivity, operational consistency, service quality, and profitability.
· Own assigned improvement initiatives from assessment and solution design through implementation and measurement.
· Identify opportunities to streamline workflows, reduce unnecessary steps, and improve resource utilization.
Data Analysis & Performance Management
· Analyze operational data and key performance indicators (KPIs) to identify trends, root causes, and improvement opportunities.
· Define success measures and assess the effectiveness of implemented changes.
· Translate quantitative and qualitative findings into clear, actionable recommendations.
· Monitor post-implementation results to help sustain improvements.
Cross-Functional Collaboration & Change Management
· Partner with Operations, IT, Procurement, Training, Quality, and Strategic Accounts on process enhancements.
· Engage center teams and operational leaders to understand challenges and validate solutions.
· Influence adoption of new practices without direct supervisory authority through communication, training, and stakeholder engagement.
Process Standardization & Implementation
· Develop and maintain standard operating procedures (SOPs), workflows, and work instructions.
· Support testing, rollout, and optimization of operational tools, systems, and processes.
· Troubleshoot process issues, recommend corrective actions, and support projects involving equipment and capacity improvements.
·Ensure improvements align with applicable health, safety, and quality requirements.
EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS:
- Bachelor’s degree or equivalent combination of education, training, and experience to gain the knowledge skills and experience required for the role
- 2-5 years of experience evaluating, optimizing and designing processes
Perks and Benefits:
Weekly Pay
Benefits starting Day 1
Health, Vision, Dental, 401K, Healthcare Savings etc.
PHYSICAL REQUIREMENTS:
Position requires little to moderate physical activity. Handling of average weight objects up to 15 pounds; occasional standing or walking; frequently at a keyboard, workstation, or desk.
WORK ENVIRONMENT:
Work is typically in a normal office administrative environment involving minimal exposure to physical risks. Occasionally will work in a shop environment with exposure to fumes, airborne particles, caustic chemicals, moderate noise, and temperature fluctuations.
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.
Skills Required
- Bachelor's degree or equivalent combination of education, training, and experience
- 2-5 years of experience evaluating, optimizing, and designing processes
- Eligible to work in the United States without restrictions
- Strong computer skills in Microsoft Office
- Excellent structured problem-solving and documentation skills
- Ability to work independently, meet deadlines, and multitask while maintaining quality standards
- Excellent communication and interpersonal skills
Caliber Collision Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Caliber Collision and has not been reviewed or approved by Caliber Collision.
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Healthcare Strength — Day-one eligibility for medical, dental, and vision is broadly highlighted, alongside company-paid life, AD&D, and disability insurance. Supplemental options such as FSA and accident/critical-illness coverage expand the offering.
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Retirement Support — A 401(k) with company match is a consistent feature, with some materials noting automatic enrollment. This provides structured support for long-term savings from the start.
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Leave & Time Off Breadth — Paid holidays and PTO are offered from day one or begin accruing immediately for full-time teammates. Immediate access to time off is presented as part of the standard package.
Caliber Collision Insights
What We Do
As one of the nation's largest auto collision repair providers, Caliber offers unlimited opportunities to drive your career forward. Surrounded by a purpose-driven, team-centric culture, you are empowered to create the roadmap for your future. With more than 1,800 centers nationwide across 41 states, Caliber features a wide range of automotive services including collision, auto glass and fleet solutions. We are known for providing an outstanding customer experience and regularly rank among the highest customer satisfaction scores in the industry. Our commitment to caring for people extends to our Caliber teammates and their careers. When you join Caliber, you're not just an employee but part of a dedicated team. You'll receive mentoring from some of the brightest minds in the industry, as well as industry-leading pay and a comprehensive day-one benefits program. At Caliber, we care about your well-being. We're proud to have been the only auto repair company on Forbes' list of "America's Best Large Employers"-an honor awarded to companies with high employee satisfaction. We're also proud to have been recognized by Inc. as a Best in Business Extra Large Company (500+ employees), receiving a gold medal for our efforts in going above and beyond to make a positive impact. Caliber is an equal-opportunity employer. We are committed to fostering an inclusive and diverse workplace
