We are seeking a talented individual to join our Continuous Improvement team at Mercer. This role will be based in Warsaw (Poland). This is a hybrid role that has a requirement of working at least three days a week in the office.
We are looking for a highly experienced Process Efficiency leader with a strong track record in driving regional process improvement initiatives and operational efficiencies. The ideal candidate will have deep expertise in Artificial Intelligence projects and a proven ability to collaborate with top leaders in a complex international environment. This role demands a strategic and influential professional who can lead transformation efforts, inspire senior stakeholders, and embed a culture of continuous improvement across the organization.
We will count on you to:
- Lead regional process efficiency and improvement initiatives, working closely with senior leaders across multiple countries to drive measurable operational gains.
- Work with business team to identify improvement opportunities through extensive process diagnostics / Gemba walk
- Work with business to develop a multi-year roadmap for deploying transformation projects.
- Hands-on experience with drawing Value stream maps (VSM)
- Manage and execute AI-driven projects that enhance process automation, data insights, and decision-making capabilities.
- Build and sustain strong partnerships with top executives and stakeholders in an international setting, aligning process improvements with strategic business goals.
- Facilitate high-impact transformation workshops and meetings, challenging the status quo and fostering innovative thinking.
- Apply Lean Six Sigma and other continuous improvement methodologies to analyze processes, identify inefficiencies, and implement sustainable solutions.
- Champion a lean culture and capability development through coaching, ideation, and structured project methodologies.
- Present complex findings and strategic recommendations clearly and persuasively to senior leadership.
What you need to have:
- Bachelor’s degree in Business, Engineering, or a related field; Master’s degree preferred.
- Minimum of 10 years of proven experience leading process efficiency and improvement initiatives at a regional or international level.
- Extensive hands-on experience with AI projects and their application in process transformation.
- Strong expertise in Lean Six Sigma methodologies, with relevant certifications (Green Belt, Black Belt, or Master Black Belt preferred).
- Exceptional communication and stakeholder management skills, with demonstrated ability to influence senior leaders in a global environment.
- Proficiency in Lean tools, Value Stream Mapping, data analysis software (e.g., Minitab, Excel), and AI/ML technologies.
What makes you stand out:
- Experience working in a multinational, matrixed organization with diverse teams and complex stakeholder landscapes.
- Knowledge of advanced analytics tools (e.g., R, Python) and business process management software.
- Proven ability to coach and develop teams in Lean Six Sigma and continuous improvement practices.
- A proactive, strategic mindset with a passion for leveraging AI and innovation to drive operational excellence.
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
If you are ready to take on this exciting challenge and grow your career, apply now!
Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.Skills Required
- Bachelor's degree in business, Engineering, or a related field; Master's degree preferred.
- Minimum of 10 years of experience in Continuous Improvement, Transformation, or a related field.
- Six Sigma certification (Green Belt, Black Belt, or Master Black Belt) is highly desirable.
- Proficiency in Lean tools, Value Stream Mapping, PPT making, and data analysis software (e.g., Minitab, Excel), AI and ML.
- Exceptional verbal and written communication skills.
- Strong analytical and problem-solving abilities.
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
