Process Development Manager

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Our high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality and range.

Our tools play a key role in customer workflows from discovery applications through to commercial manufacture and enable its customers to: bring new diagnostics and therapies to market; progress research and development; optimize food production; and continuously monitor and enhance the quality of food, the environment and consumer products.

LGC’s 175+ years of scientific heritage, combined with a track record of innovation and value-enhancing acquisitions, has enabled the company to build its product portfolio and expertise, and develop deep relationships with customers, industry partners and the global scientific community.  Join us and help us achieve our mission of Science for a Safer World! 

Our kit and component manufacturing sites are situated across the US (Middleton, Petaluma, and  Novato) and Europe (Berlin and Lystrup) and are underpinned by either ISO 13485 or ISO 9001 compliance. These capabilities support a wide portfolio of off-the-shelf components and kits critical to NGS workflows including magnetic beads, oligos, enzymes, and library prep kits. Additionally, our primary manufacturing capabilities enable customization and bulk (OEM) manufacture of reagents such as key NGS enzymes for high volume applications.

Position Summary:

The Process Development Manager drives improvement in services processes, technical and automation processes, shipping, office processes, and Quality Control (QC) and Quality Assurances (QA) processes with an emphasis on process quality, scale, and reliability. Makes multiple contributions to Lab Services' operations that facilitate existing processes, integrate novel ones, and train individuals in best practices. This individual serves as a flexible subject-matter expert, with particular focus on continuous improvement, workflow process development, quality control, and technical troubleshooting. In this role, the individual will engage regularly in the lab and produce standard documentation deliverables such as Standard Operating Procedures (SOP’s) and work instructions. This individual defines process needs, specifies requirements, procures and qualifies solutions, while also leading equipment, facility, and improvement projects. They will also measure and establish process standards, reviewing and adjusting these standards to be used in product costing and project estimate planning. 

To perform this job successfully, an individual must be able to perform each of the following essential functions satisfactorily:

• In collaboration with multiple cross-functional groups such as Operations, Research and Development, Global Workflow Solutions, support and manage on-site evaluation of new technologies.
• Collaborate with technical process leads within the lab to ensure effective training of technicians and seamless integration of updated workflows into Lab Services
• Partner with technical process leads within the lab to successfully author or update SOP documentation for workflow changes; present such changes to management for final review and approval
• Evaluate existing workflows and processes to identify guardrails or potential areas of efficiency gains.
• Accumulate an in-depth understanding of automation in house
• Apply improvement methodologies—such as Lean/TPS, Six Sigma, Visual Management, to drive improvement in facility layout, workflow organization, throughput, and efficiency
• Drive improve to quality and consistency in lab services
• Conduct process observations to develop process maps, baseline SOPs/Standardized work, and to identify silos, inefficiencies, and constraints
• Develop new processes and scale up existing processes, which may include specification, procurement, qualification and support of relevant capital equipment used in the manufacturing processes
• Support optimization of production and procurement through analysis of attributes such as batch size, setup, and QC costs
• Participate in new product development to assure design for cost-effective and repeatable manufacturing
• Conscientiously learn and diligently follow the requirements of the site’s quality management system; ensure all EH&S related documentation and processes are up to date and fully integrated with the QMS

Perform other duties as required to meet business needs

Education/Experience/Licenses/Certifications

Minimum Qualifications:

• Bachelor’s degree in a related discipline
• Extensive experience with operational excellence and improvement methodologies
• Demonstrated experience with product costing
• Proven knowledge and experience in risk management and change management
• Experience training scientific staff in technical and automated processes
• Proven track record working as part of a cross-functional team.
• Working knowledge and proficiency with Microsoft Office, particularly Outlook, Word, and Excel

Preferred Qualifications:

• Significant prior work experience, ideally 3 years or more in in laboratory settings, preferably high throughput labs.
• Extensive background in molecular biology and/or process development in automated workflows.

Competencies & Behaviours:

• Proven attention to detail and excellent organizational skills
• Aptitude to work in a complex and rapidly growing company
• Results-oriented, ensuring targets are met on time and on budget
• Must demonstrate good professional judgement and reliability
• Highly organized.
• Prioritizes work effectively.
• Adapts flexibly to changing work priorities and projects.
• Communicates in a collaborative and friendly manner with colleagues.
• Aptitude to work in a complex and rapidly growing company
• Ability to work well in a team environment and possess an ability to adapt to change in the environment
• Strong coaching and training skills
• Excellent oral and written communication skills
• Outstanding interpersonal and networking skills to drive successful relationship building
• Strong critical thinking and analytical skills, with experience or ability to effectively report and track sales metrics
• Demonstrated good professional judgment and reliability
• Resonate and operate in line with LGC’s core value behaviours: Passion, Curiosity, Integrity, Brilliance, and Respect

What we offer (US based-employees):

• Competitive compensation with strong bonus program
• Comprehensive medical, dental, and vision benefits for employees and dependents
• FSA/HSA Pre-tax savings plans for health care, childcare, and elder care
• Deductible Buffer Insurance and Critical Illness Insurance
• 401(k) retirement plan with matching employer contribution
• Company-paid short- and long- term disability, life insurance, and employee assistance program
• Flexible work options
• Pet Insurance for our furry friends
• Enhanced Parental leave of 8 additional weeks
• PTO that begins immediately
• Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for outstanding work, Company wide social events, frequent catered lunches and much more!

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

All your information will be kept confidential according to EEO guidelines.