About Hexnode
Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
About the RoleAs a Process Associate in the Sales Operations team, you will manage the end-to-end lifecycle of sales transactions, ensuring that our international sales teams (US/UK) have the operational support needed to close deals efficiently while maintaining perfect data integrity and financial compliance.
Responsibilities- Order-to-Cash Management: Process customer contracts, sales orders, and invoices according to established global sales operations procedures.
- CRM Integrity: Maintain accurate and up-to-date customer and deal information within the CRM (Salesforce/HubSpot), ensuring a "single source of truth" for the sales pipeline.
- Discrepancy Resolution: Proactively research and resolve billing or contract discrepancies between the sales team and the customer.
- Sales Support: Respond to inquiries from the global sales team regarding deal status, payment verification, and billing issues with professional urgency.
- Sales Reconciliation: Reconcile monthly sales reports and accounts receivable data to ensure all closed-won deals are correctly billed and collected.
- Compliance & Policy: Ensure all sales activities adhere to company collection policies and revenue recognition standards.
- Reporting: Assist in the preparation of month-end sales performance reports and closing procedures.
- Experience: 4–5 years of professional experience in Sales Operations, Accounts Receivable, or a Quote-to-Cash function.
- Offshore Expertise: Proven track record supporting US, UK, or other international sales territories, including an understanding of offshore billing and time-zone coordination.
- Technical Proficiency: * Strong understanding of the sales lifecycle and basic accounting principles.
- Proficient in Microsoft Office Suite (Advanced Excel is mandatory for data tracking).
- Experience with CRM platforms and an understanding of MDM solutions (a significant plus).
- Soft Skills: High attention to detail, excellent problem-solving skills, and the ability to prioritize tasks in a high-pressure, target-driven environment.
- Communication: Superior interpersonal skills to effectively bridge the gap between Sales, Finance, and the end customer.
Hexnode is an Equal Opportunity Employer. We welcome and encourage candidates of all backgrounds, identities, and experiences to apply.
Skills Required
- 4-5 years of experience in Sales Operations, Accounts Receivable, or Quote-to-Cash
- Experience supporting US, UK, or other international sales territories, including offshore billing and time-zone coordination
- Strong understanding of the sales lifecycle and basic accounting principles
- Proficient in Microsoft Office Suite with Advanced Excel mandatory
- Experience with CRM platforms (Salesforce or HubSpot)
- Understanding of MDM solutions
- High attention to detail, strong problem-solving, and ability to prioritize in a target-driven environment
- Superior interpersonal and communication skills to liaise between Sales, Finance, and customers
What We Do
Ever since its establishment almost a decade ago, Mitsogo has been rewriting the concept of Enterprise mobility. As a leading provider of Business Mobility and Enterprise Management solutions, we bring a fresh perspective on how businesses function along with a vision to empower the digital workplace. Our main goal is to provide world-class security for all your corporate endpoints with a touch of simplicity. Our flagship product, Hexnode, realizes this vision to define the phrase ‘device management simplified’. With customers and partners from more than 100 countries, we have an active community that strives to meet our goals. Our dedicated team works together to build, transform, and reinvent technology to provide our customers with the best experience in the industry. To learn more about Mitsogo, visit www.mitsogo.com
