Process Associate, GBS Finance Operations (AR)

Posted 9 Hours Ago
Be an Early Applicant
2 Locations
Hybrid
Junior
Automotive • Information Technology • Logistics • Retail • Analytics
The Role
Processes customer billings, accounting entries, cargo release updates, invoice voids, credit memos, billing disputes, and financial reporting. Monitors functional emails, meets SLAs and KPIs, escalates unresolved issues, provides team backup, trains new staff, and supports ad hoc finance operations tasks. Requires accuracy, timely execution, communication, analytical skills, and flexibility for night shifts.
Summary Generated by Built In

Responsible for assisting the team to ensure that operations and tasks run smoothly with no issues and billing are done accurately and effectively. 

Responsibilities
  • Ensures accurate and completeness of customized statement billings to customers within the SLAs’

  • Ensures timeliness and accuracy of accounting entries input to system

  • Ensures no delay in cargo release by updating cheque number and amount in GFF system in an accurate and timely manner. Performs GFF cargo release in a timely manner by updating release order, cheque number and amount in GFF against HBL (House Bill) within 4 hours and a strict 2 hours for urgent case

  • Monitors and responses to Freight Cashier and functional mailbox emails are promptly cleared daily

  • Settles billing disputes in a timely manner to avoid collection being delayed

  • Creates and completes credit memo, invoice voiding and invoice upload

  • Performs voiding of invoices as and when receives request from origins/collectors/other stakeholders

  • Responsible to extract necessary information from the systems and be able to deliver the information to the stakeholders upon their request

  • Monitors and ensures emails are being replied within the same day and being resolved promptly

  • Responsible to back up the fellow team member in their absence

  • Responsible to back up the team leader in their absence especially on voiding and reporting

  • Ensures Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are achieved

  • Ensures issues not resolved are escalated to supervisor on a timely basis

  • Trains new staff onboard on job task and to work with team leader to update the DPM on IFS, application and assists any ad hoc task whenever needed (as required)

Qualifications
  • Candidate must possess at least a Diploma, Post Graduate Diploma, and Professional Degree in Business Administration/Business Management/Finance/Accountancy or equivalent.
  • 0-1 year related experience in Finance and Accounts Payables

  • Possesses strong analytical skills and accounting knowledge. Shipping / Logistics knowledge

  • Can speak/write fluently in English

  • Strong working knowledge of Excel, Access, Database querying

  • Possesses strong communication and negotiation skills 

  • Ability to work under pressure and tight deadline

  • Good attention to details & analytical mindset

  • Flexibility to able to work night shift

Skills Required

  • Diploma, Post Graduate Diploma, or Professional Degree in Business Administration, Business Management, Finance, Accountancy, or an equivalent field
  • 0–1 year of related experience in Finance and Accounts Payable
  • Strong analytical skills and accounting knowledge
  • Shipping or logistics knowledge
  • Fluency in spoken and written English
  • Strong working knowledge of Excel, Access, and database querying
  • Strong communication and negotiation skills
  • Ability to work under pressure and meet tight deadlines
  • Good attention to detail and analytical mindset
  • Flexibility to work night shifts
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The Company
HQ: Scottsdale, AZ
5,020 Employees

What We Do

To stay ahead in today's global marketplace, your business needs a logistics partner that connects you to suppliers, vendors, and customers anywhere in the world – APL Logistics is that partner. Our operations span numerous continents, currencies, and customs – so your business grows even further. APL Logistics designs and operates global supply chains that deliver products everywhere you need them. Our innovative end-to-end solutions use data connectivity for greater visibility and control. Providing the resources to support your supply chain, our services include: - Supply chain design and engineering - Shipment consolidation and deconsolidation - Global freight forwarding and customs management - Regional warehousing and distribution networks management - IT solutions that increase supply chain performance within manageable costs Today, APL Logistics is a globally recognized innovator in logistics and technology management. Our logistics professionals offer local expertise throughout our global network. With over 20 million square feet of warehouse space, APL Logistics is the go-to global supply chain specialist for automotive, consumer, industrial, and retail companies. APL Logistics offers the strength and experience our customers can rely on. FOLLOW APL LOGISTICS TODAY! Instagram: https://www.instagram.com/apllogistics Twitter: https://www.twitter.com/APLLogistics YouTube: https://www.youtube.com/c/APLLogisticsOnline

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