Responsible for ensuring accurate and timely check/ wire transfer application and settling application disputes in timely manner to avoid collection being delayed. Works closely with customer and collection team to ensure unapplied cash is solved within 48 hours.
ResponsibilitiesEnsures timely check/wire transfer application to ensure KPIs are met
Follows up with customer for payment details upon their remittance
Ensures issues not resolved are escalated to the manager on a timely basis
Monitors the Unapplied Cash report for unapplied cash > 5 days and resolves any related issues with Scottsdale/FMH AR collectors and ACS123 biller
Ensures move payment done on time, AP/AR Netting checking is done
Works closely with Scottsdale/FMH AR collectors to ensure customer’s disputes are resolved and liaise with other stakeholders to ensure prompt resolution
Responsible to extract necessary information from the systems and be able to deliver the information to the stakeholders upon their request
Monitors and ensures emails are being replied within the same day and being resolved promptly
Ensures an up-to-date knowledge transfer documentations are maintained for ease of reference and access
Participates in continues improvement activities and suggest ways to better streamline and improve the processes
Other ad-hoc tasks which may be assigned from time to time & acts as a back-up team member on daily task as when required
- Candidate must possess at least a Diploma, Post Graduate Diploma, and Professional Degree in Business Administration/Business Management/Finance/Accountancy or equivalent.
Prior AR experience dealing with multiple parties and high volume work load in a Transportation environment preferred
Possesses strong analytical skills and accounting knowledge
Proficient in Microsoft Word, Excel, SAP & Outlook
Data entry experience required
- Excellent written and spoken English
Skills Required
- Diploma, Post Graduate Diploma, or Professional Degree in Business Administration/Business Management/Finance/Accountancy or equivalent
- Prior accounts receivable (AR) experience handling multiple parties and high-volume workload in a transportation environment
- Strong analytical skills and accounting knowledge
- Proficiency in Microsoft Word, Excel, SAP, and Outlook
- Data entry experience
- Excellent written and spoken English
What We Do
To stay ahead in today's global marketplace, your business needs a logistics partner that connects you to suppliers, vendors, and customers anywhere in the world – APL Logistics is that partner. Our operations span numerous continents, currencies, and customs – so your business grows even further. APL Logistics designs and operates global supply chains that deliver products everywhere you need them. Our innovative end-to-end solutions use data connectivity for greater visibility and control. Providing the resources to support your supply chain, our services include: - Supply chain design and engineering - Shipment consolidation and deconsolidation - Global freight forwarding and customs management - Regional warehousing and distribution networks management - IT solutions that increase supply chain performance within manageable costs Today, APL Logistics is a globally recognized innovator in logistics and technology management. Our logistics professionals offer local expertise throughout our global network. With over 20 million square feet of warehouse space, APL Logistics is the go-to global supply chain specialist for automotive, consumer, industrial, and retail companies. APL Logistics offers the strength and experience our customers can rely on. FOLLOW APL LOGISTICS TODAY! Instagram: https://www.instagram.com/apllogistics Twitter: https://www.twitter.com/APLLogistics YouTube: https://www.youtube.com/c/APLLogisticsOnline
