Process Architect, Global Supply Chain

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Process Architect, Global Supply Chain Strategic Capabilities

Location: Hyderabad, India

Position Type: Full-Time

Working With Us

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Business Unit Overview

Bristol Myers Squibb (BMS) is a global biopharmaceutical company whose mission is to discover, develop, and deliver innovative medicines that help patients prevail over serious diseases. Our Global Supply Chain Organization plays a critical role in ensuring the timely and efficient delivery of our products to patients around the world.

Global Supply Chain (GSC) and the wider Global Product Development and Supply (GPS) organization are undergoing a significant transformation to enable faster delivery of high quality, life-changing innovative medicines for patients. As part of this transformation, GPS needs to become a Digital First organization, building digital capabilities as the main driver for how it operates. Digital First means using the best of technology, data, analytics, business processes and people to achieve better business results.

Our Process and Digital Excellence (P&DE) group is the central point for excellence in Global Supply Chain operations, driving innovation, continuous improvement, and value creation through Digital programs and process initiatives. Our team leads the portfolio of developing top-level capabilities throughout the Global Supply Chain, working towards our digital-first goal. We do this by coordinating Global Process Owners (GPO’s), who aim for optimal design, ongoing enhancement, operational excellence, and the sustainable management of key supply chain capabilities. We make sure our processes are smooth, dependable, proactive, and fully connected at a global, enterprise level.

Position Summary

The Process Architect is responsible for supporting the execution of the Global Supply Chain Digital innovation strategy and portfolio by managing digital transformation initiatives from ideation to design and business case development, including user requirements definition. This role also focuses on business process management, including process modeling, maintenance, and governance of process models, as well as documenting opportunities for continuous improvement and process/digital transformation.

The ideal candidate is skilled in project management, business analysis, and digital technologies, and can balance user needs and technical possibilities, deal with uncertainty, and work across functions and levels of an organization. This role requires an individual who is a strong communicator, skilled in stakeholder management, comfortable with ambiguity, complexity and working with diverse stakeholders to shape and execute solutions that deliver value and impact.

Key Responsibilities

The Process Architect is responsible for owning and supporting a wide portfolio driven by business needs that encompass the following activities at varying degrees of depth and engagement.

• Support the Strategic Capabilities leadership team in monitoring and maintaining the Global Supply Chain Digital innovation strategy, portfolio, and capability delivery.
• Develop, maintain, and govern process models for Global Supply Chain using BPMN2.0 notation. Provide expertise in business process management and modeling to support strategic projects and initiatives.
• Manage digital transformation initiatives from ideation to design and business case, including user requirements definition, using agile and lean methodologies.
• Ensure robust documentation and application of Digital First/best practices to support digital transformation. This includes and is not limited to documentation pertaining to work instructions, SOPs, and process maps.
• Own development of the Digital Investment budget and ensure value/benefit realization, using data-driven insights to influence informed decision making.
• Drive process excellence and continuous improvement initiatives to enhance efficiency, effectiveness, and compliance within Global Supply Chain.
• Support the development and implementation of process governance frameworks and best practices.
• Establish and monitor KPIs and metrics for measuring and advancing supply chain digital maturity.
• Create and deploy change management and communication plans to convey insights from projects and associated value to GSC across Global Supply Chain, BMS, and external industry forums.
• Collaborate cross-functionally with Global Supply Chain teams and stakeholders across multiple global locations and time zones.
• Stay current with industry trends and best practices in business process management and continuous improvement.

Qualifications & Experience

• Bachelor’s degree in business, data science, information systems, engineering, or related field; master’s degree preferred.
• 5+ years of experience in global supply chain management, strategic project management, planning, and distribution; Life sciences or pharmaceutical experience preferred.
• 3+ years project management experience, managing the delivery of successful strategic and business process initiatives and leading cross-functional teams; project management certification preferred.

• Proven experience in managing business processes, process modeling, program management, governance interactions, budgeting, user requirements gathering, value case development, solution design and analysis within a global supply chain environment.
• Proficiency in using BPMN2.0 notation for process modeling, ideally within a digitized business process management solution (e.g., ARIS, Adonis).

• Familiarity with regulatory compliance and quality assurance principles within a regulated pharmaceutical environment.
• Strong digital, analytics, problem solving and innovation skillset, with the ability to support a digital-first mindset and implement emerging technologies.
• Enthusiasm and energy to help transform organizations, with tenacity/perseverance for leading change. Experience with process improvement methodologies such as Lean, Six Sigma, or similar is a plus.
• Strong business savviness, attention to detail and people sense, with demonstrated ability to communicate complex ideas to stakeholders at all levels of the organization.
• Ability to work independently and as part of a time, with a strategic and creative mindset in a fast-paced environment.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
• The chance to make a meaningful impact on the lives of patients around the world.

Bristol Myers Squibb is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us and be a part of a team that is dedicated to making a difference in the lives of patients worldwide.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.