Process Analyst, Commercial Experience

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Bangalore, Bengaluru Urban, Karnataka
In-Office
Manufacturing
The Role

Job Description :

Job Title: Process Analyst, Commercial Experience

About the Function:

     Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are essential to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila.

Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you’ll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture.

About the team: (TE)

About the role: (TE)

Role Responsibilities:

  • Experience in OTC 

  • Sap Experience (Preferred) 

  • Should have end to end knowledge about OTC 

  • Collaborate with Customer, Commercial & markets in ensuring orders are delivered as per the expected timelines committed to the customer. 

  

Communication & Stakeholder Management: 

  • Be an integral part of the Supply Chain and involve Market wherever possible to work collaboratively on any issue or process improvement to improve efficiency. 

  • Be a teammate, and display flexibility in all the situations without compromising the integrity. Support team members accounts in their absence. 

  • Build good relationship with Colleagues/Customer/Collaborators 

  

Others: 

  • Take complete ownership of the activities & hold responsibility. 

  • Showcase high level of accountability in delivering the tasks meeting the timelines & accuracy. 

  • Quick Learner 

  • Flexible to work in shifts 

Experience / skills required:

Crucial 

  • High accuracy 

  • Proficient English language skills – company language 

  • Proven PC literacy, strong Excel skills 

Desirable 

  • College or university Degree 

  • Experience in a Finance / Accounts Receivable role 

  • STC process knowledge and working experience. 

  • Pricing & Contract Invoice Operation 

  • System skills (SAP Order to Cash knowledge) 

Barriers to Success in Role (Optional): 

  • Lack of English language knowledge 

  • Lack of accuracy, attention to details 

  • Difficulties in setting priorities and in working independently. 

  • Difficulties with demonstrating ownership. 

  • Not a team player 

Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you’re supported from day one.

Rewards & Benefits Statement: (TE)

Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, approaches, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you. 

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Worker Type :

Regular

Primary Location:

Bangalore Karle Town SEZ

Additional Locations :

Job Posting Start Date :

2025-06-25

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The Company
London
32,334 Employees

What We Do

Diageo's official LinkedIn account. We're a global leader in premium drinks, across spirits and beer, a business built on the principles and foundations laid by the giants of the industry.

With over 200 brands sold in 180 countries, our portfolio has remarkable breadth. From centuries-old names to exciting new entrants, and global giants to local legends, we're building the very best brands out there, and with over 30,000 talented people based in over 135 countries, we're a truly global company. With such diversity, we're able to truly represent our broad consumer base and think differently about the future.

To maintain our position as leaders in the alcoholic beverage market, we always invest in the future and are mindful of the impact we have. Because just like the legends of our past, we're here to raise the bar – for people as well as the planet

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