This is a remote position.
We Are Hiring: Process Analyst (100% Remote)!At V-Outsourcing Business Group, we are looking for an analytical, methodical, and continuous-improvement-driven profile to join our Operations Department. Your role will be key to identifying improvement opportunities, optimizing workflows, and ensuring that every operational process is executed with maximum efficiency and precision.
Analyze, document, and optimize the organization's daily operations by identifying inefficiencies and collaborating on the design of agile workflows that drive overall team productivity.
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Process Mapping and Documentation: You will diagram and maintain up-to-date current (AS-IS) and future (TO-BE) process maps, ensuring clear visibility into operations.
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Inefficiency Analysis: You will identify bottlenecks, task duplication, and automation opportunities within each department's operational workflows.
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Document Standardization: You will draft and update procedure manuals, Standard Operating Procedures (SOPs), and operational flowcharts under high-quality standards.
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Key Performance Indicator (KPI) Tracking: You will support the monitoring and data collection of key performance indicators to evaluate the effectiveness of implemented improvements.
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Implementation Support: You will assist operational teams in adopting new methodologies and tools, ensuring a smooth transition in process execution.
Requirements
Educational Background: Bachelor’s degree or advanced student in Industrial Engineering, Business Administration, or related fields.
Experience: Proven track record in process analysis, mapping, documentation, or optimization within operational or administrative environments.
Language: English B2 / C1 — Conversational Fluency (Required).
Technical Skills:
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Proficiency in process diagramming tools (Bizagi, MS Visio, Lucidchart, or similar).
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Mastery of organizational and task management tools (Google Workspace, intermediate/advanced Excel, Asana, or similar).
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Basic/Intermediate knowledge of continuous improvement methodologies (Lean, 5S, BPM).
Competencies: Strong analytical thinking, attention to detail, organizational skills, results orientation, and excellent written and verbal communication.
Benefits
Work Mode: 100% REMOTE.
Schedule: Monday to Friday (FULL TIME).
Contract Type: Professional Services.
Compensation: $600.00 USD monthly.
Skills Required
- Bachelor's degree or advanced student status in Industrial Engineering, Business Administration, or a related field
- Proven experience in process analysis, mapping, documentation, or optimization within operational or administrative environments
- English proficiency at B2/C1 conversational fluency
- Proficiency with process diagramming tools such as Bizagi, Microsoft Visio, or Lucidchart
- Proficiency with organizational and task-management tools such as Google Workspace, intermediate/advanced Excel, or Asana
- Basic or intermediate knowledge of continuous improvement methodologies including Lean, 5S, or BPM
- Strong analytical thinking, attention to detail, organizational skills, results orientation, and written and verbal communication
What We Do
V-Outsourcing is a Chicago-based business process outsourcing company that helps companies scale by managing operations with highly trained, bilingual virtual assistants. It provides virtual executive assistants, sales and customer service support, finance and accounting, human resources, and back-office services, allowing clients to cut costs, access expertise, and focus on their core business. It serves startups and established organizations, primarily remotely.
