Problem Solver (2nd Shift) - GM Defense

Description
On Site : This role is categorized as onsite. This means the successful candidate is expected to report to the GM Defense Production Facility in Concord, North Carlina on a full-time basis (2nd Shift, shift is four 10's, Sunday - Wednesday, 16:30-02:30 am). This role requires flexibility to support changes in scheduled days, hours, and shift based on business needs.
About GM Defense:
GM Defense is driving the future of military mobility by leveraging the best-in-class capabilities of General Motors for unmatched innovation, proven performance and breakthrough life-cycle economics! We deliver reliable, affordable, and innovative products across a full spectrum of capabilities - integrated vehicles, power and propulsion, autonomy, mobility, and security!
The Role:
We are seeking a highly analytical and proactive Problem Solver to identify, analyze, and resolve complex manufacturing and quality issues. This role is crucial for ensuring the highest standards of product quality and operational efficiency within General Motors.
What You'll Do:

• Lead and participate in problem-solving activities using structured methodologies, focusing on root cause analysis and implementing sustainable corrective actions.
• Collaborate with Engineering and Supplier Quality teams to investigate and resolve issues related to component quality, design specifications, and supplier performance.
• Apply expertise and experience to analyze part deviations, assembly issues, and ensure adherence to design specifications.
• Leverage knowledge of previous Quality Reporting Systems to access critical information, track progress, and manage supplier-related problem resolution.
• Drive continuous improvement initiatives in manufacturing operations, focusing on defect reduction, waste elimination, and efficiency gains.
• Effectively track, communicate, and document problem resolution progress and outcomes to relevant stakeholders.

Your Skills & Abilities (Required Qualifications)

• Bachelor's degree or equivalent experience in lieu of a degree.
• 2+ years of relevant work experience
• Candidate must be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee).
• U.S. citizenship required to comply with federal government contract provision expressly restricting role to U.S. citizens.
• Proven experience in a manufacturing environment with a strong focus on quality and problem resolution.
• Requires flexibility to support changes in scheduled days, hours, and shift based on business needs.
• Demonstrated proficiency in problem solving using tools and methodologies.
• Understanding and practical application of Geometric Dimensioning and Tolerancing (GD&T).
• Strong analytical skills with the ability to interpret complex data and identify root causes.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across various teams and with suppliers.
• A strong commitment to continuous improvement and a proactive approach to problem-solving.

What Can Give You a Competitive Advantage (Preferred Qualifications)

• Knowledge of and ability to effectively use computer software as it pertains to quality engineering
• Knowledge of design tolerances and gauge function
• Understanding of supplier quality standards
• Engineering or quality background
• Knowledge of GMS principles and practices
• Bachelor's degree in Engineering (Mechanical, Industrial, Manufacturing, or related field) preferred.

U.S. citizenship required pursuant to government contract.
#GMD
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis.
The selected candidate will be required to travel <25% for this role.
This job may be eligible for relocation benefits.
The position is subject to export control restrictions and requires the successful candidate to be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee)
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
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