Diligent and thoughtful, you find comfort in the details and take pride in precision. You work thoroughly and with a sense of urgency, leaving nothing to chance – all with a passion for elevating our community’s outdoor spaces. Being of service is rewarding to you, and you’re known to be understanding, people-oriented, and persistent. With your keen sense of duty and penchant for planning, you bring a supportive and grounded presence wherever you go.
We like plants, people, and beautiful spaces. John Mulhall came to Omaha in 1953 to landscape, and now, three generations later, we’re as committed as we’ve ever been to making Omaha a more beautiful place to live. Today we’re a team of a few hundred people, but our focus remains the same: working together to engage our community and share our passion for the beauty of the natural world. And we have fun doing it.
As the Greenhouse Pro Sales Rep, you’ll report to the Greenhouse Manager. While a member of the greater Greenhouse team first, you’ll own the relationship between Mulhalls and our Pro customers. Your primary duties will include helping Pros find the perfect plants, staging their orders in advance, and being readily available as their needs arise – all in line with our vision to be the most loved plant shop in the country.
- Model our Customer Journey: The 15:5 Rule, Be the Guide, Keep It Seamless, Forget-Me-Nots, and Close the Deal
- Champion the Pro experience, partnering with our Merchandising + Pro Sales team to manage the needs of our Pro customers
- Lead the order staging process, assembling individual orders based on each order's pick list
- Facilitate the Master Pick List process in alignment with the Master Pick Schedule on a daily basis
- Make yourself a go-to person and a champion of training, follow-up, and delegation of tasks – for the whole Greenhouse and your focus area
- A belief in and passion for our purpose – beautifying our community
- 2+ years of customer service experience preferred
- Proficiency in the Microsoft Office suite
- The ability to manage multiple, competing priorities with a consistently positive response to pressure
- The ability to bend and lift 50 pounds, stand for long periods, and work in a variety of weather conditions
- A supportive team player who anticipates problems and works collaboratively to solve them
- An inclusive, passionate, and fun work environment
- The opportunity to grow your career in concert with the natural world
- Great potential for personal and professional growth
- An amazing discount on all the plants and plant things you love
- Competitive pay and access to a full benefits package including 401(k), 401(k) match, PTO, paid holidays, medical, vision, dental, family leave, company-paid short-term disability insurance coverage, an Employee Assistance Program for free and confidential mental health, legal, and financial services, referral bonuses, Health Savings Account (HSA) and Flex Spending Account (FSA) options, pet insurance package options, wellness partnerships, community membership partnerships, and retail discount partnerships
Skills Required
- Passion for beautifying the community and alignment with the company’s purpose
- 2+ years of customer service experience
- Proficiency with the Microsoft Office suite
- Ability to manage multiple competing priorities and respond positively under pressure
- Ability to bend, lift 50 pounds, stand for long periods, and work in varied weather conditions
- Supportive team player who anticipates problems and collaborates to solve them
What We Do
Mulhall's is a family-owned business based in Omaha, Nebraska, that has been operating since 1956. It functions as a multi-faceted organization with four primary units: Garden + Home, Landscape, Farms, and Shared Services. The company is dedicated to engaging the community and sharing a passion for the natural world by providing plants, garden supplies, patio furniture, and professional landscape design and maintenance services.
