Pro Sales Account Manager - Chicago

Our people are the life of this company. Together, we build life into the kitchen. We are a nationwide team, designing and manufacturing the most comprehensive choice of kitchen cabinets in the U.S. Our people pride themselves on genuine collaboration, working to deliver a seamless, integrated, quality experience to anyone and everyone. Our shared purpose is to bring the kitchen to life — the place where people spend such a meaningful part of their personal and family lives, and the true heart of any home. This is why your career with our company can be so satisfying, rewarding and worthwhile.

This position will develop and grow sales of Cabinetworks Group products within the Chicago, Illinois territory of Home Depot’s landscape to meet and exceed projections for overall sales and comparative store growth.

• Reports to: Director of Field Sales
• Travel required: 85%
• Relocation available: If applicable
• Competitive compensation: Salary, commission, 401k, full benefits, paid time off, product discounts

Ideal candidate in the role:

Successfully build relationships with THD OSRs, PAEs, IPSOs, IPSMs, & pro desk pro leadership in assigned geography. Develop trust and reliability to work directly with Home Depot’s Pro customers and effectively manage their business for them. Successfully coordinate with THD personnel and their Pros to gain new business and deliver preferred service compared to competitors. Effectively manage communications and activities between many different groups internally and externally to facilitate an oversimplified experience for Home Depot Pros. Reinforce selling with Cabinetworks Group is selling with experts who will handle the details for them. Leverage reporting to identify OSRs not proficient in selling cabinetry and provide sufficient information and support to expand their book of business with Cabinetworks Group.

PRINCIPAL FUNCTIONAL RESPONSIBILITIES:

Relationships

• Build and leverage business relationships with Home Depot’s OSR team, their management hierarchy, the Design Connect Pro team and Pro customers to develop new business and drive growth in the Pro segment of Cabinetworks Group’s portfolio.
• Work directly with Home Depot’s Pro customers to manage their project and facilitate a seamless experience resulting in loyal and repetitive business.
• Leverage established relationships with OSRs to convert competitor business and collaborate to close quoted cabinet business.
• Responsibly leverage T&E to grow, maintain and maximize relationships and execute company initiatives.

Sales & Territory Management

• Conduct daily in person (at project site or logical business location) and virtual meetings to develop new business and maintain book of business.
• Partner with the local territory sales representatives to feed and intake Pro leads, including business funneled through the in-store Pro desk.
• Collaborate with the Sales Operations team to maximize efficiency, communicate with key target accounts, and execute daily business needs.
• Effectively balance prioritization of the hunting of OSRs potential business and the intake demands of ones currently selling our products.
• Leverage internal reporting and Home Depot’s Business Analyst support to examine the business and develop tactical strategies to meet and/or exceed goals.   
• Execute KPIs connected to Cabinetworks Group global Pro focused strategies including but not limited to networking events, product launches and pilot programs.
• Strategically map and plan travel and sales calls based on volume and opportunity within assigned territory.

Training & Events

• Participate in and actively pursue continuous learning to become an expert on Cabinetworks Group products and service platforms. Strategically use the expertise to educate Pros and OSRs on our service and product offerings to build their brand loyalty and confidence when selling our products.
• Champion and support task and marketing driven demands for awarded entertainment, networking, and training events targeting the OSR team and their Pros.
• Service product and sample needs for OSR team for them to proficiently sell Cabinetworks Group brands in the field.
• Deliver appropriate Cabinetworks Group materials to support and simplify the process of the THD OSR or Pro.

Issue Resolution

• Proactively, effectively and promptly address product, warranty and/or service issues and communicate resolution with all parties involved including store personnel, consumer, Regional Sales Manager and Cabinetworks Group corporate.

REQUIRED QUALIFICATIONS AND SKILLS:

• 4 years of Kitchen & Bath, Building supply industry or Home Center sales experience
• Bachelor’s degree; or 4 years of selling with a minimum of a High School diploma or GED.
• Ability to measure dimensional spaces and use trade tools (tape measurer, drill, blueprints)
• Proven track record of successfully developing new business
• Proficient computer skills required including Microsoft Office Suite.
• Demonstrated successful capability to resolve conflict over sensitive or complex issues, with demonstrated decision-makings skills.
•  Excellent verbal and written communication skills with the ability to interact with external customers.
•   Demonstrated successful ability to build positive partnerships and work collaboratively with department, cross-functional business teams, and customers.
•  Excellent project management and budgeting skills with a deadline orientation and focus.
•  Excellent organizational skills, including ability to multi-task and prioritize workload.
• Ability to function at a high level of effectiveness, flexibility, independence and initiative without daily interaction with management.
• Ability to travel daily within assigned region and travel beyond region monthly. Overnights required as necessary.
• Valid driver’s license and good driving record.
•  Ability to lift 50 lbs.

PREFERRED QUALIFICATIONS AND SKILLS:

•  2020 or similar design software skills
• Experience working with Pros
• Bilingual in Spanish and English
• Cabinetry knowledge

Salary range for position: $102k - $112k

Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Cabinetworks Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: English, Spanish