Privacy Program Manager

We're more than just a company; we're a global leader in digital safety. With a strong commitment to ensuring that everyone can navigate the digital world securely, we unite the best minds and cutting-edge technology through our family of brands: Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner.

Together, we protect over 500 million people worldwide.

Our workplace is built on inclusivity, where your well-being is a top priority. We believe success comes from balance and authenticity. When you're thriving, you're unstoppable. So, bring your bold ideas and unstoppable drive, and join us in shaping the digital world.
Ready to make an impact? Join #TeamGen.

Reporting to Senior Privacy Counsel, the Privacy Program Manager will collaborate closely with business, engineering, risk, security, and compliance teams across the globe.

We work cross-functionally and internationally to embed privacy by design into Gen’s culture, ensuring privacy is integrated into products, services, and operations from the ground up. Our environment is fast-paced, collaborative, and focused on continuous improvement, operational excellence, and building customer trust.

The Privacy Program Manager will strengthen Gen’s global privacy program by ensuring compliance with evolving data protection regulations, driving operational excellence, and enhancing privacy program maturity across the organization.

This role plays a critical part in building trust with customers, regulators, and partners while enabling business innovation in a responsible and compliant way.

• Lead the design, execution, and continuous improvement of Gen’s global privacy compliance framework.

• Interpret emerging data protection laws and translate them into actionable requirements, policies, playbooks, and controls.

• Drive cross-functional privacy initiatives, including product reviews and launches, data subject access rights processes, automation efforts, and M&A privacy integrations.

• Embed privacy by design within product and engineering teams by identifying and mitigating privacy risks, including conducting and managing Data Privacy Impact Assessments (DPIAs).

• Coordinate with the Data Protection Officer on high-risk processing activities.

• Oversee privacy audit and assurance programs (e.g., NIST-P, FTC, ISO, SOC 2), manage internal and external audits, and track remediation efforts.

• Administer data subject rights operations and scale privacy workflows using automation and privacy tools (e.g., OneTrust, CHEQ).

• Develop and maintain privacy metrics, dashboards, and reporting to inform leadership and demonstrate regulatory readiness.

• Deliver targeted privacy training and awareness initiatives to foster a culture of privacy ownership and accountability.

• Collaborate with risk, security, and compliance teams to align privacy practices within enterprise-wide governance frameworks.

• Support privacy incident response and regulatory inquiries, ensuring timely investigation and corrective actions.

• Manage privacy-related third-party assessments, customer inquiries, and certification activities.

• 5+ years of experience in privacy, compliance, or risk management, with at least 3 years managing or leading privacy or related program functions.

• Deep understanding of global privacy laws and frameworks, including GDPR, CCPA/CPRA, GLBA, NIST-P, and ISO 27701.

• Proven experience managing audits and regulatory assessments (e.g., NIST-P, FTC).

• Strong project management and organizational skills, with the ability to manage multiple initiatives in a fast-paced environment.

• Hands-on experience with privacy management tools such as OneTrust or CHEQ.

• Excellent written and verbal communication skills, with the ability to translate complex privacy concepts for both legal and non-legal audiences.

• AI-first mindset and experience using AI tools to streamline processes and improve operational efficiency.

• IAPP certifications (CIPP, CIPM, CIPT, or FIP).

• Experience working in technology, SaaS, or cybersecurity environments.

• Strong collaboration and stakeholder engagement skills with a proactive, solution-oriented mindset.

• Annual bonus scheme

• Unlimited PTO (paid time off) and flexible working hours

• The opportunity to join a major global tech company listed on the S&P 500

• A chance to learn and grow alongside top professionals in the Digital Security industry

• Cafeteria points provided by Benefit Plus (meal plan, pension insurance, travel, free-time activities, Multisport card, and more)

• Tuition reimbursement for job-related courses

• Learning & Development plan

• Sustainable home improvement bonus

• Mac or Windows laptop and more

Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds.

We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. Learn more about pay transparency. 

To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.