Privacy Operations Specialist - Hybrid - Atlanta, GA

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary

This role enables the development and maturity of privacy procedures that enable compliance with laws for Global Payments business teams around the world. The Global Privacy Specialist develops and implements privacy best practices that support the internal work of the Privacy Office and that are tailored to the needs of business units based on their data handling practices.

Responsibilities

• Support Privacy Office’s key operations such as our individual right request, public-facing mailboxes, client assurance, privacy controls and other processes.
• Lead the Privacy Office initiatives for tracking and reporting program metrics for various audiences including business units and senior leadership.
• Update and maintain procedures and templates for ongoing maintenance of privacy operations compliance documentation such as privacy notices work for all business units.  
• Support Privacy Office work to foster a maturing data privacy culture across Global Payments, by developing and deploying annual themes and collateral for use in privacy training and awareness programs, including International Data Privacy Day, annual compliance training, employee awareness, newsletters and engagement content for TeamGP, acquisition integration and other Privacy Office initiatives.
• Support Privacy Office team members in reviewing project requests from business units and engaging in follow-up work related to project reviews including the creation of records of processing activities (ROPA) and Privacy Impact Assessments (PIA).
• Support the drafting and deployment of Privacy Office policies, procedures, guidance documentation and one-pagers.
• Support the development and deployment of enterprise and targeted privacy training.
• Support the selection and management of the privacy compliance toolset.
• Collaborate with and support Privacy Office staff in prioritization and response to status requests in relation to substantive project review to ensure positive interactions with the BUs and other corporate functions.
• Conduct legal research and proactively monitor and analyze evolving laws, rules, regulations applicable to Global Payments products and services.
• Based out of our Atlanta, GA offices working either onsite or flexible hybrid model.
• Standard business hours, Monday - Friday
   

Qualifications, Skills & Experience

Professional Qualifications:

• Bachelors’ degree or equivalent work experience 

Required Skills & Experience:

• Typically minimum 2 years relevant experience

• Highly detail-oriented and ability to both follow and create detailed procedures

• Ability to work cooperatively and engage effectively with a wide range of stakeholders, customers, and cultures at different levels and in different geographic locations

• Collaborative mindset with a global approach to problem solving

• Knowledge and understanding of privacy laws and best practices and/or product development best practices

• Proven track record as an excellent communicator to managers, team members, and key stakeholders

• Adaptability in a changing environment

Desired Skills & Experience:

• Experience in the payments industry or financial services industry

• Experience with privacy laws and privacy operations in an organization with complex data flows and compliance needs

• Experience with designing and developing training deliverables

• One year or more of relevant work experience

• CIPP certification

Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

The position listed in this requisition is ineligible for the referral bonus award program.

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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].